Or do you just leave it there. I've been giving a knock after taking a pic. Tonight I ordered delivery for myself and my dude didn't knock, but I was at my laptop and saw he delivered it and I was cool with that. So, yeah. Cool to not knock unless they request it?
Yeah the knock would get my dogs going (if they didn't notice already). Some delivery drivers are smooth enough to get by without being detected.
I knocked after leaving a order at door and as soon as I reached my car a dog jumped on me then 2 more. I had a hot bag so I fended them off while the owners stood there. Finally after about a minute I timed and got in my car. Spun out of there as the dogs chased to road. So NO I don't knock on the door
Should have called 911. That's a 911 emergency i whistle before it go into yards. I work nights That's what the delivery instructions are for. Not for changing items on your order. Tell me there's a f****** dog in your yard
Same boat as you and drivers that drop off without her noticing are rockstars.
I’ll be honest I put it in the notes because I hate hearing the dogs go off. I remove tips for people who knock or ring doorbell.
Just put “don’t knock” in the instructions, the dasher won’t knock. I always knock and leave the food at door unless the instructions say don’t knock. Never had a customer give a thumbs down because of it.
LoL I have "Please don't knock" in the instructions and it's still about 50/50.
I had no contact delivery on and still had the person wait outside to watch me open the door and pick up the food. It doesn’t help when people don’t read
I will genuinely wait until the food gets cold for them to leave. LEAVE! I’m a goblin I don’t want to be seen 🥲.
I just don't like dealing with mfs working Doordash or ubereats lmfao. People be Wilding
Got begged for a tip and dude refused to leave till I not so kindly tell him I'm just going to call the cops if he doesn't leave. Mf kicked my trashcan so just reported him and got my money back lmfao.
You're not wrong, I've had the same thing. That and ordering lunch while working from home and get a text that says "come downstairs." Nah, it's DoorDash, not ParkingLotDash
Saaame! I work a job where I cannot leave the desk for anything because I work a radio and a phone. I have had them go “I’m here” and then proceed to argue about bringing it into the little lobby area by my desk. Like… it’s an extra 10 yards from their car into the building.
One time I suddenly had to urgently shit right as a driver was a approaching and and of course this was one of the few times they didn’t just leave the food at the door like they were supposed to. Had to pause my shit, get the food set it on the counter and go back to the bathroom. From my perspective it seems non contact deliveries would be very much preferred by drivers too, just drop it off take your pic and scoot on to the next delivery. I get the knocking because it takes zero time and they’re just trying to be courteous, even though they shouldn’t knock, but opting to hand deliver no contact orders puzzles me.
I HATE knocking. I take that picture and dip.
Interesting. I have deliveries where the customer puts leave at door and comes out before the picture is taken.
Maybe you should try adjusting the way you do things given it seems that the customers would prefer it. Especially since it’s in the door dash no-contact instructions. Why make the customer do extra work when you could just do what was asked in the first place?
Extra work? I leave the food at the door and knock then leave. Customer never has contact with me. The customer gets the food quicker than if I don’t knock because not every customer is glued to their phone. Also, in NYC I deliver to a lot of skyscrapers so the reception is terrible so the notification for arrival will be delayed by a few minutes. Like I said, I’ve never gotten an unhappy customer due to knocking, I’ve gotten many tip add ons though 👍
But you don't need to knock. The app gives the customers a big notification.
Downvoted to hell for using your brain lol
You should stop doing that...
I do the same but judging by the downvotes I’m now just gonna leave with no knock
Fuck no, I’ll thumbs down all day people who do the knock or ringer.
If I don’t want to have an interaction fuck off. It says leave at the door, not leave at the door and knock.
Stop sticking your own little spin on interactions no one asked for.
Lol what a piece of shit human being you are.
"Bring me my food quickly you fucking peasant and then FUCK OFF"
I hope random people come knock on your door for no reason. What an asshole
Do not knock unless it asks you too
What he said, when I was a noob I asked 100s of customers in a copy paste, almost everyone with few exceptions who bothered to answer said no knocking.
As someone who works from home and dashes once every few weeks, I personally don’t want you knocking. We get updates as you’re approaching with the order and then another one when it’s dropped off. All knocking does is set the dogs off when they’d otherwise be oblivious.
Except my dog has now learned the notification sounds mean someone is about to show up at the door so I am screwed regardless lol.
Your dog is a good boi and very smart and he deserves treats
Oh he knows he is, and he gets plenty. 🥰
Hey Pavlov 👋
I know mine will learn that…. so I just have silent notifications 😅 We’ve started speaking in code when we talk about grabbing food too because she is too smart (like “yellow arches”, “blue place”, “crispy potatoes”) she still figures out some of them and then guilts us into taking her with us
Mine figured this out with life 360. They go nuts when they hear it, and half the time is because my nieces phones battery is low.
10000%
DoorDash's instructions for contactless delivery do not include a step for knocking or ringing the bell. https://help.doordash.com/dashers/s/article/Dasher-No-Contact-Delivery-Requests?language=en_US
I've seen someone in the comments getting in a twist about customers not having a right to be annoyed if someone is just trying to be helpful. However, they have every reason to expect that someone won't knock. Therefore, they're being about as helpful as a screen door on a submarine.
I'm a frequent customer, and I can count single digits the number of times someone's knocked. If you get a driver assigned to you who knocks all the time for some reason, then you'd def want to leave a note.
I have dogs so if you knock they'll go crazy, you'll hear me scream in fear, and you'll probably think I'm crazy. I stay hiding until you send the picture then I'll come out and wave at you if I'm fast enough.
Please don’t because the reason I have that is so my dogs don’t bark and wake up my kids lol
I swear about 80 percent of people that have “don’t knock, my dogs will go crazy” I end just walking up to the door and hearing them losing their mind anyways
Maybe so but still don’t make it 100% by knocking lol.
My parents dogs will go crazy either way, but they are much harder to calm down if you knock.
Dogs can hear very well. They bark even if the customer warns us about them.
Yeah I never do unless specified to do so.
Oh, no! Cardinal sin for dashers to knock. Picture that parcel and scoot and bank the loot.
Hell no. Only when instructed to do so.
Nah. The picture you take gets texted to the customer. Just leave it wherever instructed (if instructed to leave it somewhere other than the obvious front door) and makesure to place it properly so the customer can open the door properly. And just dip.
For a "hand to me," ringing the doorbell and/or knocking is also the last resort. If the customer is not responding to my "I'm here" text & not responding to a call, I'll knock/ring the bell if it's not too late at night and the customer didn't note to avoid knocking/ringing. I'll give several minutes of waiting for a response before I leave. Sometimes it may be someone with a baby (had this happen last week) and I had to wait a little longer (10 min) because I could tell she was dealing with her babies (she had ordered a bunch of wholesale diapers, I could hear the babies crying inside the house, and she sent an "I'm omw" text when I messaged her).
So you just get the vibes of the situation. But knocking/ringing is the last call after other points of contact. But never for a "leave it."
Please don’t knock. If you manage to stay under my dogs’ radar, that will immediately be unraveled by a knock.
Too many people have dogs or babies. If it doesn’t say knock or ring bell, I am not doing it.
I have a day sleeper in my house. I just have no knock/no bell in the instructions. I just follow along on the door dash app and know when they deliver. If they forget and knock once it’s not so bad. But the doorbell is like a klaxon.
Do not knock. Why would you knock? Nobody asked you to knock. Do not knock. I don't know why you got it into your head you should knock when nobody asked you to knock, where does this come from, so many dashers seem to want to do this.
Out dated practice from the time before the ruling of cell phones.
Tell this to every delivery driver that feels the need to knock like they're the police despite the ring camera in the very middle of my door making it clear that I can see them and don't need a knock 😭
You should probably tell them before they come with the search warrant.
Probably an ingrained response from the existence of door-knocks and that being the normal thing for most of modern society, who would’ve known
Had customers give reviews that they appreciated the knocking so it’s just a toss up 🤷♂️
I let the driver know whether to knock or not - I take care of dogs sometimes so I don’t want them to bark when they knock
As a DD customer, please please don’t knock. I have a newborn baby and if you wake her, you take her!
User deleted comment
10mo
😂 I dunno, she cries… a lot!
Well yeah, you just have to remember to put it on silent mode!
I don’t think I got that model! Guess I need an upgrade already
It’s “no contact”. I have a ring door bell, notifications on my phone, two yappy dogs. I know when my food is here.
If leave it on my porch for the raccoons and squirrels, that’s on me.
No need to knock or ring, but thanks for checking.
Never be afraid to ask honest questions.
But people get bent out of shape over the simplest things....damned ifyou do.. damned if you dont
People are more spoiled than ever...and feel everyone needs to be catered to individually
While some are just happy to have someone bring food to them...
THIS is the problem.
I mean, it's literally the only choice they give you in the app while you are ordering. It says leave it at the door. It's simple. Leave the food at the door. Don't knock.
Your inability to follow simple instructions doesn't give you a pass to call our culture entitled. I mean, we are entitled to some extent, but not about this. It's basic courtesy.
Lmfao....people are damn entitled. If things Rent done the way. they want and when they want it done... they are up in arms...and not just about ringing the doorbell.
The otherday someone was whining about someone calling them about a job without asking for permission first ffs
Things were soo much more simple.
Don’t knock unless they specifically ask you to knock on the door.
I prefer that they don't knock, ring the doorbell or wait. Just leave the food and go! Easy peasy but some of them don't read the instructions.
Nope
I have in my notes please knock and leave at the door so I hear they left it. Just in case I missed it being delivered so it’s not sitting outside a long time
Maybe it's a regional thing? Every driver that has ever come to my house has rang the doorbell. I hope they continue to do so. No, I'm not ancient. I am in my 20s.
The first words in my note to every delivery driver are "do not knock please" because a loud knock would startle me and make my dog bark, which would also startle me. Would it kill me if someone knocked? No, it's just not what I prefer.
So I am team "follow instructions explicitly." if instructions don't indicate that you should not knock, I would assume it's safe to do so. but after reading the comments, now i'm not so sure about the latter.
Oh god. If it says leave at the door, please don’t knock. I have two dogs and I specifically ask for no contact just for the bozos who think it’s still 1985 and want to knock on doors, knowing we get real-time notifications on our phones of where the food is.
EDIT: also, please don’t just stand at the door like a creep with my food in your hands after you’ve knocked and my dogs are now going crazy and when I finally get them to calm down I hear a faint voice from outside the door, telling me you have my food. If it says no contact, it means just that 😅
I hate it when my dashers ring the bell but theres no instruction to do so just leave food outside the door. I always wait for the photo and track on the app so i know if food is delivered or still on its way.
If you don't want them to ring or knock, just put it in the notes. Not everyone is like you.
Ok chief. I guess writing just leave the food on the doorstep means still ring the bell. Thanks for your insight.
I always put this in my notes to driver and I’d say at least half always still knock and leave it. I have a big old German Shepard that goes crazy barking when anyone knocks so I try to minimize it.
Never knock or ring a bell unless stated in directions. Why would you do that?
As a customer I prefer you do not, but I don’t get bent out of shape if you do.
I would text them before the photo that I was just about to drop off. I have dogs, so the struggle of knock chaos is real
The only reason I select “leave at door” is in the hopes my dogs don’t notice and don’t go crazy barking. Knocking defeats the purpose of that:) I have a default comment politely asking dashers not to knock or ring the bell and 95% of them follow that!
Not unless it specifically says to do so. People choose leave it at my door so they aren't interrupted by anything and/or have to interact with someone when the order arrives.
The only time I knock is if the weather is bad and they ask me to leave it on a step or porch with little to no covering. Just trying to prevent your chipotle from being any soggier than the bottom of their burritos.
If I'm feeling generous, I message them ahead of time and tell them they have a "leave it at the door" note but that it's raining and ask if they'd prefer to meet me at the door. About half of them that reply say yes.
The app lets the customer know the food has arrived so you don’t have to. There could be a sleeping kid or partner, the person who ordered is trying to be discreet, reactive pets, etc. Follow instructions.
Why on earth would you knock? The system is designed specifically so that you don’t need to. Stop it. I don’t need my fucking dog losing her mind at 11 pm because I drunk ordered Taco Bell.
I don't do it unless I'm asked too, it's a shop & deliver order with cold/frozen foods or the app is glitching and I have to restart my phone
I do shopping for Instacart. Dead of summer, customer ordered ice cream, if the customer hasn’t chatted with me at all, is unresponsive, and there’s no note, then I knock. Which is rare. Otherwise, if they’ve been chatting with me, then I know they’re aware I’m going to be delivering. But that’s the only time I’ll knock if it’s a leave at door and there’s no note saying to not knock.
I don’t knock unless asked to in the app or it’s an order that needs a signature. The area I usually work has a lot of people who work odd shifts and have crazy sleep schedules, parents with small kids, people with crazy dogs, etc. In some complexes knocking on one door can set off barking dogs in other units as well.
Just drop off and take the pictures without knocking. There are some people out there who will give you a bad rating because you knocked when it wasn't in the instructions. It will honestly save you in the long run to just take a picture and leave it unless it says otherwise.
The app tells me when you have my food and are on your way, when you’re getting close, and when you’ve dropped off the order. We even get that nice little picture you took. No need to knock at all.
I actually add instructions to NOT knock because so many people would. I was confused why they would, but I’ve realized a lot of drivers don’t know what the customer experience is like. Nowadays if they knock anyway, I know it’s going to be a mouth breather trying to hand it to me despite the instructions.
The people who get pissed that you knock far outweigh the people that get pissed that you didn't.
Customers get a bunch of notifications. If they are paying attention at all, they know you're close by.
Think about how many people have dogs. Well, if you knock they go apeshit. Sleeping babies, yada yada.
NO NO NO.... there's a reason that you see do not knock under the delivery instructions on at least over half your orders.
And that's because of the Dashers that continue to knock and wake up sleeping babies, cause the dogs to wake up the neighborhood Etc
If they can manage to order their food through the doordash app, they will know how to look at their phone and see that the order has arrived and the picture showing where it's at on the front porch.
Sadly common sense isn't very common anymore with dashers. They continue to knock or ring the doorbell for whatever reason. I haven't figured it out yet...
This is another one of those times that a random community is shown to me that I don’t really have anything to do with, but I’ve been an avid user of DoorDash in the past. Please do NOT knock or ring the doorbell if it says leave at the door. Everyone with dogs and sleeping kids/anyone who doesn’t want to be woken up will appreciate not having that noise. Or I’m on a work meeting and then the dogs think that there’s an intruder. Just all-around it defeats the purpose of selecting that option. I mean I even put in there please do not knock or ring doorbell.
I can receive the text message that something was dropped off. Thank you. By the way, I do appreciate what you are doing!! I know it’s not like some volunteer job but all the same. I appreciate your energy.
I will usually knock or ring the doorbell unless a customer asks me not to. It's perishable food, there's more urgency than a typical package dropoff.
This comment section is really interesting. I've done around 1000 dashes, and always knock unless it says "don't knock." I'm also a delivery driver for a restaurant, and same thing (but we don't have notifications like DD does). My rating has always been near perfect, and have never been told I shouldn't have knocked.
Maybe it's a local thing, or maybe I've annoyed a bunch of people. Eek.
Same. I was starting to think if I was crazy or something.
I feel like everyone is taking crazy pills.
I also feel like there's a lot of people out there who need to train their f****** animals not go crazy when someone rings the doorbell.
I have a feeling you would have heard about it by now if it was a problem!
I put “Please do not knock” on all my orders but some still do and it’s incredibly irritating.
I actually prefer them not to knock but I never put it
No
I choose leave at door because I have a 10lb gremlin who will bark as loud as physically possible, we live in an apartment building and he will annoy the neighbors. For some reason though almost every single time the delivery driver still knocks even though it’s in our drop off notes not to knock.
I had some douchebag on my local FB DD group try to preach to me that the reason for my one and only 1* rating was due to me not knocking on leave at door orders. I still don’t do it unless instructions say to. The app notifies customers of our almost every move.
I never knock unless requested. The app notifies them when you get close and drop off so if their phone is on silent cause a baby or something, it’s on them to be attentive. You followed all instructions and didn’t wake the kid or dog or whatever the situation.
I don't knock unless asked for thr fact I use to knock. But I have had people text me yelling at me cause I woke up the grand kid or w.e so i stopped knocking unless asked to. Your app tells you when ur food was delivered and I don't want to get yelled at.
If it only says leave at door, then just leave at door. Never knock or ring unless it specifically says so. It’s not rocket science. It’s DoorDash
Please don’t make my dogs bark
I don’t knock unless it says knock. Back in the day it was considered polite but now most people don’t want it. Ringing the bell is even worse. They have cameras and/or phone notifications that let them know when the food is there.
I dislike when people knock - I ask dashers to text when arriving. That’s all I need.
Personally I don’t like when people knock I even say don’t knock or ring the bell because it drives my dogs mad and they won’t back away from the door long enough for me to grab it. I’ve even had people not only blatantly ignore my don’t knock instructions but I’ve had them knock, pound the door and ring the bell multiple times.
I just follow what the description says if it says leave that door I just leave that door if it says knock I'll knock if it doesn't say anything else other than leave at door I just leave it door take a picture and walk away
Leave. They may not want to be disturbed. Sleeping baby, dog that reacts, they’re on a zoom call and don’t want the distraction. All three, zoom conference call and sleeping baby, with a reactive dog that’ll bark at the leaf that fell out back. Just take photo and leave.
No, I do not. I honestly don’t understand why people do that as a customer and a driver.
I know a lot of others said no, and I would agree. I’ve had people knock and my sole reason for contactless is because my dog loses her shit. So my son could he sleeping, i order lunch because I can’t leave, and someone knocks, my dog loses her mind, and wakes my son up. So I don’t knock unless they request it. They’ll get the notification when it’s delivered
I want to take the tip away when people knock.
No knocking unless asked.
I have my Walmart deliveries set up to no knocking because my Aussie is…something else when someone knocks. They don’t listen and knock anyway. I went out the door after the last one and told them to read the delivery instructions.
Please don’t knock! I have a newborn baby. You guys are the only reason I’m getting enough to eat these days lol
I specially don’t want DD drivers to knock bc I have 3 dogs and they go nuts when anyone knocks. They start howling like they’re calling their ancestor wolves and won’t stop for a good 5-10 mins. 🥲😩.
I don't mind knocking, but for the first time, I had a Dasher who knocked and then waited a long time at the door. I kept yelling "Thanks" but they kept waiting even though my instructions say leave at door. Eventually, I stopped what I was doing on the computer and went to the door. I don't mind the knocking, but see no reason to loiter out there.
Don't knock. It makes the dogs go bananas
Not unless they ask. Leave at door, please ring bell, it’s ok. Then I will. Or if there are some sketchy people around or dogs camping you waiting for you to go. Then that leave at door might get turned into a hand it to me. I knew the lady was just on the other side of the door. When I bent down to place the order on the side of the door I noticed 3 dogs about 10’ away, lounging but watching my every move. I sent her pic asking if these guys were hers? That door opened real quick.
Hell no! I never knocked bc once I forgot the customers cookies in my bag and knocked to give them to him, his huge ass dog barked so bad and loud I told myself never again!
As a customer, yes, people do. If it does not say to knock, do not knock. I’ll already know when it’s dropped off from a picture and a notification. Stop knocking on the damn door!!!!!!
Do not knock or ring doorbell, please! It can wake a sleeping baby or interrupt a meeting.
I have a dog. When I say leave it at the door I mean QUIETLY leave it at the door. If you knock or ring the bell and unleash the barking frenzy of my German Shepard/land shark your tip will suffer.
Some people have dogs or kids, I don't knock or ring doorbells unless is specifically asks for it.
I specifically ask the drivers not to knock in the instructions. Trust me, I’m waiting to eat, I’ll know 😂
But honestly it just get my dogs all worked up
Most people don't want you to knock. They app will notify them when it's dropped off.
Please don't knock 😂
I always pray they don't because I WFH and have a dog and will have a newborn soon and omg it causes chaos.
The one time I specifically put don't knock, they knocked anyway, and it took almost an hour to calm everyone down.
No. Just leave it at the door and take the picture. Only knock and/or ring the doorbell if instructions say to do it specifically
Do not knock! I hate when people do this. It makes my dogs go nuts.
It says leave it at the door. Just leave it at the door.
Please do not knock unless they request it. There were multiple times when we had a newborn that we got Doordash, asked for leave at door, and specifically said NOT to knock in the notes, and people did anyway and woke up the baby we had just gotten to sleep. Two very sleep deprived parents wanted to murder those dashers.
I keep an eye on my dasher's location and go meet them out front of my building as most have trouble finding my apartment.
Edit: a word
I absolutely hate it when a Dasher knocks on my door. I specifically ask for my order to be left at the door with no knocking or ringing of the bell. I have reactive dogs and would rather not deal with the doggie riot it causes. I have had more than 1 Dasher ignore the instructions while leaving my order at the door.
As a customer, please do not knock or ring the bell. It just makes the dogs even crazier. We know you are there. Just set it down and walk away.
I ordered some food last week and put "DO NOT RING DOORBELL" because my husband was sleeping at 1AM in the morning and he had to be up at 5AM. Not sure why, but the driver rang the flipping doorbell. My dogs went psychotic because I usually don't have anyone ringing my doorbell. It's rather annoying. Plus, I have cameras all over my property so I can clearly see you coming! Sheesh.
Leave the food at the door. Do not ring the bell. Do not knock. You never know what's behind the door.
I always do no contact delivery and hate when dashers knock. I now specify, "please don't knock because I have dogs" and if they knock, I just lower the tip.
Do not knock under any circumstances unless they ask you to.
I cannot believe how hard this is for some of these dashers to comprehend
Do not knock unless specifically requested, on “leave at door” orders. So annoying to select “leave at door” just for the driver to pound on my door until I answer.
I have no knock in my delivery directions, if the driver knocks or rings my doorbell I will give them a bad review, it's not hard to follow the directions.
Bro. It says don’t knock and you knock ?
Do you not understand what you can actually read 🤦🏻♀️ DO NOT KNOCK. Drop and go.
It doesn’t specifically say don’t knock unless the customer puts it in the instructions. Having said that, I do put it in the instructions due to the perplexing number of drivers who seem to really want to knock.
I only knock when asked.
If my notes say to leave it at my door and you knock on my door anyway, you’re getting 1 star
Why not just put in the instructions "please don't knock"?
Seems kinda an asshole move to expect drivers to read your mind and then give them a bad rating when they don't get it right.
Now, if your instructions say "don't knock" then fuck that guy.
First of all, I always select “leave at door” for all my orders and that should be enough for the drivers not to knock because there is no reason for them to do so. Secondly, I write in all caps on my directions “DO NOT KNOCK” but probably half the drivers I get do it anyway. Also in my notes I give them directions on how to find my house because the numbers are hard to see from the road and there’s no mailbox, but the majority of drivers don’t read the notes and drive around lost until I call them.
First of all, I always select “leave at door” for all my orders and that should be enough for the drivers not to knock because there is no reason for them to do so.
This is my complaint: That is a stupid inference to make. Some people want it left at the door and they want to knock and some people want it left at the door and don't want to knock. "Leave at the door" is ambiguous as to that desire and the driver shouldn't be expected to read your mind.
Secondly, I write in all caps on my directions “DO NOT KNOCK” but probably half the drivers I get do it anyway. Also in my notes I give them directions on how to find my house because the numbers are hard to see from the road and there’s no mailbox, but the majority of drivers don’t read the notes and drive around lost until I call them.
Try writing it in Spanish.
But in all seriousness yes that's terrible I can't understand why people can't follow delivery instructions.
My issue is that without instructions either way I think it's stupid to expect drivers to interpret your meaning. Leave at the door doesn't mean please don't knock and it doesn't mean please knock. It means leave at the door and if the customer has a preference one way or the other regarding knocking they should express that.
There are very few Spanish-speaking drivers, or Spanish-speaking people in general where I live. The ones who don’t follow the directions are always old white people.
Only if is also says "please knock"
Do not knock until instructed to do so
Don’t knock. I always wonder why people say DONT RING BELL or DONT KNOCK. I assumed not to unless asked to. But it seems common that people do it. Door dash sends a notification so I definitely feel like not knocking is the right thing to do.
I knock every time unless requested not to, or if I notice there’s a dog that lives there, or if it’s after a certain time at night. I also have completed over 25k deliveries and I haven’t had any customers complain about me knocking yet. My ratings can back up that statistic as well, so to those saying it’ll bring bad ratings I will disagree with all day long. I’ve also had customers message me afterwards thanking for notifying them myself that I’ve dropped off their food because the app glitches or was delayed in updating them that it was dropped off. All it takes is five minutes for food to sit out and not be hot anymore, so it’s crucial for notifying the customer imo.
I knock at apts, hotel rooms or some people nearby.
I will say, I never rate people bad. Even if they knock.
I don't have dogs, so I am mostly just confused. Why are you knocking? I know you're here. The little phone told me.
Well that’s just it, the phone doesn’t always update, what if the app doesn’t update for ten minutes, what if you’re not glued to your phone and the original delivery time was 45 minutes from when it was placed and when we drop it off it’s only been 30 minutes since no delays. Maybe I’m washing dishes, or folding laundry, or any other of the few hundred things I could be doing inside my house that I’m not on my phone for. Out of the 25ish orders I’ve placed, 4 did not show on my phone that it was delivered for nearly 30 minutes after it was actually dropped off. Only reason I knew was because I saw in my ring camera. Also recently the in app chat feature that always would display the image at dropoff hasn’t been showing up on most drop offs on my end as the dasher, so why would I blindly think the app works for the customer on their end every time. OR, if they placed the order via merchant website or from their computer, that’s no immediate phone update unless I’m texting them ahead of time. Everyone had their own preference but I prefer to knock, and I’ll continue to do so. If not a single customer out of my 25,000 deliveries has said anything about the knocking, you’d think if it was really that big of an issue that at least one or two would have messaged me about it.
Follow directions. Some ass rang my doorbell and I had put just leave on porch my cameras will let me know. I have a very old dog that freaks out / gets excited if it's rang. Fucking asked support for a refund. Take food back n fuck off. What a prick. If it says leave at door then leave it at door.
If you knock anyways and wake up my baby, we're ALL gonna be unhappy, friend.
For me, if it doesn’t say “don’t knock or ring bell” I’ll knock or ring the bell every time. I need clear instructions to not knock.
To me, leave at door means, drop order at door, ring bell, and leave.
Do your friends knock when coming over? Do you knock? Today everyone calls or texts. You got phone notification so unless specified, I ain’t knockin unless it’s a catering order
I don't knock, and when getting delivered, I highly prefer if the dasher doesn't knock as well. I see as soon as it's delivered from the photo on my phone and it's not necessary. Maybe I'm weird, but door knocking is one of those sounds that sets me on edge. I get that it's maybe unreasonable, but there really is no need to knock. I always tip minimum $5 through the app and don't have cash, so there's no need for interaction. That being said, I still give 5 star rating regardless of whether they knock or not. I just don't answer the door.
Apartments I always knock unless told not to. Houses I generally won’t unless told to except if it’s cold stuff on a super hot day. If customer put leave at door (vice the apps standard instructions) I generally don’t knock.
i would much rather have no knock.
As a customer, please don't knock unless asked to. The application will notify the customer when you take the picture.
I never ever knock unless it specifically asks in the notes. I have no idea what people have going on in their lives, dogs, babies, etc, and they should get a notification anyway.
Do not knock or ring the bell unless it specifically asks you to. There's a number of reasons people want it left at the door. Among these reasons are wanting to keep dogs from freaking out (doesn't usually work), sleeping children or family members, work phone/video calls, etc.
Not unless it says too. Especially not if the app says not to. May have dogs/sleeping babies/sleeping sick folks/whatever. Also, why add extra work?
The only time I do is when I leave it in a hotel hallway and there's a lot of people around. Other than that, unless it specifies, then I don't knock or anything
Only knock or ring doorbell when asked, they get a picture anyway!
DO NOT KNOCK
No why would you?
Please don't. I have do not knock and please leave at door and the front gate isn't actually locked. When people knock on my door, I get a little irked because I specifically said not too.
I never knock / ring doorbell unless asked to in the notes. The app keeps the customer pretty updated so they still know.
Please don't knock!! My baby has been refusing naps, but for some reason is always asleep when we order out once in a blue moon. Normally our dasher doesn't knock and it's not a problem, but we've had some ring the door bell and that baby is UP.
Man I feel sorry for all the parents that have babies that can't sleep through someone doing a 1 2 3 tap on the door. I mean, that's like the first thing my parents told me with my first kid, don't get your kids used to it being silent when they're asleep. That's when you do your cleaning and vacuuming and get all the stuff done that you can't when you're holding a baby. It's age old advice.
Seems like a pretty big assumption/judgement tbh.
I guess I should say this is in reference to all of the other comments here saying don't wake the babies.
It’s not the baby waking from the tap, it’s the dogs going apeshit from the tap that wakes the baby because she knows them barking means someone is here to visit. The baby doesn’t wake up from vacuuming, the washer, a loud tv, etc.
I see a lot of ppl telling you not to knock.ive been doing delivery for 5+ years from all the pizza joints to a few of the apps. Be 4 these apps. There was no phone notification, and the only way someone knew you were at their door was watching you pull up or coming after u knocked. So maybe I'm just old school, but I always knock unless it specifically says not to. Otherwise, I feel like I'm not doing enough to let the customer know o just put their food at their door. But I can see why ppl don't do it n am not knockin' em for it. I personally will still choose to knock unless it says not to.
I knock and ring the bell unless they put it in their notes not to. Leaving at the door has nothing to do with knocking or not knocking. If they want a quiet delivery they can request that.
Please look at all the comments above from customers. Don’t knock.
I have 18k deliveries and a 5.0 rating. I'll keep doing what I've been doing. It is very easy to leave a note saying don't knock. Leaving it at the door has nothing to do with knocking or not. It means leave it at the door which I do. Perhaps I don't have bad ratings because my customers can comprehend this.
I wouldn’t rate someone poorly for knocking if it wasn’t in my instructions. It’s great you have a 5.0, but I doubt knocking or not would really affect that. However, every time this topic comes up, people overwhelmingly say they prefer no knocking when it’s leave at door. I would still say anyone who cares enough should put it in the notes.
Yeah I have never rated anyone badly for knocking, even though there is no point because I can see right on the phone that you are outside my door.
But seeing how idgnant these knockers are, now I wanna rate bad. (I wouldn't do that.)
I order doordash a lot, and a lot of these people are whiney. I never have once had an issue because someone knocked on my door.
Get over yourselves. People acting like someone knocking on their door is criminal.
I'm sorry you delivery workers deal with people who will legit give you a negative rating for something as basic as knocking.
Who said anything about giving a negative rating? The topic is whether to knock or not and people are giving their opinions.
I’m a customer and former dasher, I agree with you. The only time I wouldn’t is if they said not to. But now everybody just wants to leave it at the door and not say anything. I ordered pizza once from the direct website but they ended up having Door Dash fulfill it. Because of that, there was no notification for me to check. I thought they were late but my pizza was sitting on my porch cold 🤦🏽♀️ Even when I leave instructions to ring the doorbell most don’t smh
Finally, someone with some sense. I knock unless specified not to. And then I leave it at the door.
It's not like I'm banging on the door lmao I give it a quick 1-2-3 and I get the hell outta there
The only dashers that will say to knock are lame old farts that don't get with the times. No one wants you to knock unless they say so. There are many more people that didn't put not to knock that don't want you to knock than there are people who didn't put that they want you to knock that will be mad that you didn't knock. It's just the idiots that are mad that you didnt knock usually make that more known.
Do NOT piss off 98% of no knockers to please the 2% of people that want you to knock.
Personally I think it’s best if the dasher gives you a text via app at drop off saying “hey your food here”. You don’t know someone home life maybe they got a baby, and they don’t want the door knocked on because it wake the baby up and than they can’t enjoy their food.
Dose not apply to me however you don’t really know.
There is no need to text. The app already does that and sends the picture you took. The text is just an extra push notification to us.
So true lol, however I do like the humanism in it, it’s like saying would you rather have a robot do a task for dirt cheap or pay a human to do it and get some humanism outta it.
This actually falls into a futuristic idea where you will pay a premium to go to a restaurant with human waiters where as you have cheaper restaurants that use robotic waiters that take orders and deliver food to the table.
Do not knock unless instructed to. I usually send a message right after I dropped off food though
Everyone is saying no but they are typical reddit dudes. The honest answer here is that it depends on the time of day.
I’m not a dude. I have a dog and watch a baby. Do not knock bc I do not want to have to calm down my dog while trying to calm down the baby who was woken up by the dog barking bc a dasher decided to knock.
No lol. Just don’t knock if I don’t say don’t knock. Loud dogs, sleeping kids, maybe someone works nights. Don’t knock.
Sometimes I do, sometimes I don't. I knocked the other day and received a $10 tip on top of the $10 tip already attached to the order. This was a reminder that you'll never see a cash tip if you don't interact face to face with the customer
I gently knock and walk away after I take the photo so they know it’s there. Not everybody is staring at their phone.
I always knock unless it specifically says not to
We all have notifications on our phones. I choose non-contact because I have a loud dog and a roommate. The knock irritates the hell out of everyone here.