not available via chase anymore...just tried
Why can’t you use the lounge if you have a Polaris tix?
All - as an update: KLM processed my request and did a full ec261 comp. Very happy with the result!
Happened to me too when I tried to file reimbursement claim… they made me pay money instead…to an African country with an African name…I knew instantly it must be scam
thank you - very encouraging to hear!
If you really want this job you can potentially ask for an additional interview citing the unfairness treatment you got from this one person. It worked for me at Google.
I read the translation of both. His case is different in the sense that he 1. Went to the airport and checked in and has boarding pass to prove; 2. He didn’t book a separate flight on his own and it was the best alternative offered by klm and still resulted in 4 hours of delay.
The cases cleared stated they lost because “Anyone who doesn't show up at all is not entitled to the flat-rate European compensation. The most he could do is try to get compensation from the airline under other laws. The same applies to anyone who takes a replacement flight on their own initiative. Because the only thing that matters is that you have lost time, more than three hours. If the passenger was delayed for less than three hours, he does not have to receive any compensation under European law.”
Still very useful data points tho. I will find a third party resolver service and have them reference this as well…
Thank you!!!
Ah maybe it wasn’t clear - klm staff rebooked him to the lh since he will 100% be missing the connection… does this make a difference? He preserved all his evidence of original boarding pass etc…
Thanks for your detailed response. And I completely agree with you about the perverse incentives here. I checked with customer service, if he had gone to ams and take next best available connecting flight he would be more 8 hours delayed overall and that would ruin the trip completely. I thought it’s ok to reroute bc I thought the only eligibility is to make sure he was fully checked in to the original flight… https://wwws.airfrance.fr/en/information/legal/assistance-et-indemnisation
KLM customer service I mean
They helped rebook after I called
Thanks - I filed a claim. Will see what klm says…
KLM says no eu261 comp if disembarking a super delayed flight? Delays/Cancellations/Compensation
Hubby was on a flight from Stockholm to Amsterdam today (kl1104) and had a connecting flight to sfo. The leg to Amsterdam didn’t take off for 2 hours bc of some ac issues. He def was going to miss the connection because the layover was only 80 mins. I helped hubby call klm customer service to rebook to a diff Lufthansa flight to sfo via Frankfurt and he had to get off the plane. The captain said if he get off he would lose ec261 comp rights. Does that sound right? I read the regulation didn’t see that being mentioned.
The rebooking was offered by klm when I callled and he did take that option. But overall he was more than 4 hours delayed to final destination in sfo. Is he still entitled to ec261?
Thanks 🙏
Edit: clarified the rebooking was still via klm… I didn’t just buy a new ticket.
Lose eu261 comp if disembark?
Hubby was on a flight from Stockholm to Amsterdam today and had a connecting flight to sfo. The leg to Amsterdam didn’t take off for 2 hours bc of some ac issues. He def was going to miss the connection because the layover was only 80 mins. I helped hubby rebook to a diff Lufthansa flight and he had to get off the plane. The captain said if he did get off he would lose eu261 comp rights. Does that sound right? I read the regulation didn’t see that rule.
The rebooking was offered by klm when I callled and he did take that option. But overall he was more than 4 hours delayed to final destination in sfo. Is he still entitled to eu261?
Thanks 🙏
[update]: klm processed the request and granted the comp without any back and forth. Very pleased with the outcome! Although i got some outreach from Reddit fake klm customer service account who are actually scammers from Africa. Be aware!!
Hi, I’m sending a document to Sweden also stuck in export scan in Louisville. How did it end up for you? 🥹
Sorry if it’s somewhere buried in comments already - why don’t you apply for swe roles? Those have way more spots for new grads.
Btw u cannot use ac21 until 180 days is reached so I would say it does not alleviate rfe risk
Thanks & hope you get yours soon too. It took around 90 days for me and it seems like they’re approving eb2 at very fast speed. I think that’s called changing attorney of record. I didn’t look into doing that but my husbands derivative aos was still pending when I left my job and the old company attorney was very nice and reassured me that they will help out with his case / rfe if any till the end… even if I switch job… I read lots of Reddit posts.. it seems like for a lot of ppl you don’t have to do anything and the aos will just continue to be adjudicated and approved… my husbands also just got approved fine.
I managed to find the clip thing back and let it rise all the way up and it still won’t stop filling :/.
Water wouldn’t stop refilling
Plumbing