Sorry just saw this comment. No only been to Regent Phu Quoc and Capella Bangkok. If you do Regent do the club lounge level!

We stayed at Waldorf Astoria last year when we went to see Adele. Really enjoyed it!

Four Seasons Costa Rica in July. Then London in late August and then Lisbon, Portugal. That’s it for now!

PH London isn’t open yet. When are you planning to be there? 2025 is most likely open date from what I heard.

For Phu Quoc go stay at the Regent. By far and away the best hotel there!

Can't wait to go!

We love Park Hyatt Vienna. Have been going there for the past 8-9 years since it opened. Management is stellar and they know how to take care of their guests. It’s located in an iconic old bank and their breakfast is to die for. The pool is the former vault! It’s in the old town (next to Rosewood) so convenient for everything. Dinner at the PH brasserie compared to Rosewood is far superior and pricing better too. It’s usually full of locals whereas rosewood not so much.

We loved the Woodward by Oeteker Collection in Geneva for their suites. They were amazing. We had a problem with the AC not working and the on duty manager took it upon himself to move us to a better suite since they couldn’t fix it quickly enough. Breakfast was amazing but the burger I had at the bar was awful. The Michelin * restaurant on site looked lovely but not appropriate with our then 2 year old!

This is very helpful. We often stay at FS hotels (going to Costa Rica for first time in July) but wanted to try WA since we do have free nights and it seems like a good exchange at least on that basis. Heading to WA this weekend and hope the whales are still there!

Would love to get an update too! Planning a trip next year to Tokyo & Kyoto

I can't say I disagree with many of the points you raise here. We stayed here last year in one of the plunge pool garden villas and we left very disappointed. We felt that compared to FS Punta Mita or St Regis they are worlds apart in terms of service and also the facilities.

For instance, lack of a bar when it rains - which in the summer is every night, only one restaurant when it rains, no signage anywhere which we pointed out and were told that's because we don't believe in it, staff will help you if you are lost, no spa at the time we visited (but I believe that's open now), we asked to speak with GM while on property and never heard from him - we were passed off to more junior management.

We have a young child so were up early and ready to play at the beach but found no towels ready before 9 or 10 and had to ask why that was the case compared to FS or STR, we were told to help ourselves to towels from the pool area. Staff were at the beach area before then but not willing to assist. After bringing that up management did fix it the next few days, but that should be standard practice.

Charging extra for the kids club felt like nickel and diming customers when the FS does not charge for that. Activities for kids was more limited than FS, and I think overall my thought was that this property hasn't identified whether it wants to be family friendly or more adults only. I think they need to decide that because they are struggling trying to cater to both.

Ultimately, what killed it for us was the AC dying on our last day there and the room being in the 80s on our final night. Engineering couldn't fix it and our last thought as we got into the car was thank god for AC in here rather than what a great trip we had. Not sure we'll be back when the FS is far superior for families. STR is great too but personally prefer FS. I guess lesson learned don't try new hotels and stick to the FS!

Is there a general guideline on how much upgrade from a concierge class to a celebrity suite might cost? For my sailing in November many suites wide open still

No icing up at all. Just less air flow once we turned it on. Yea planning to get rid of warranty and get a new system but hopefully can get. Something from them too.

Yes. Was diagnosed as viral conjunctivitis but just in case it was bacterial given eye drops too. Negative on strep or Covid. Cleared up in about 5 days. This was a month ago.

Has the rooftop bar opened yet?

Are they still offering breakfast in the main restaurant in London as opposed to club. We preferred that when we were there in April.

Thanks for doing this!

Somewhere in Lake Tahoe is where it was filmed from what I read.

Txs. We have family coming from overseas in a few weeks and staying in that room so have to find a solution before then!

Yes. They said that’s the only area needed as that’s where we saw them. Was that not the right course of treatment?

We’ve not seen any bats in the attic and we recently had the attic inspected for additional insulation but maybe we need to consider this. Who handles inspections for bats? Wouldn’t heat kill the bay bugs too?

The treatments haven’t worked so far so it’s not a reinfestation.

No. Thankfully. But I’m tempted to get a new company in to see if they can do a better job. But the treatments are so expensive I’m hesitant.

Yes, the pest control company told us that the second heat treatment would kill the apprehend so they were going to apply crossfire and cimexa again.