I signed a lease for an apartment at a certain price. Before moving in they said they could do the price we locked in or add $60 a month to the rent and receive a lifestyle package. The lifestyle package is a $1,000 gift card to our local mall. It’s been 3 months and i have not received it or any information despite paying the higher rent. i have called multiple times and they were out of office. i went in person multiple times but they were doing showings. Are they scamming me and what do I do?