Largo Winch: Empire Under Threat?
River City Project, maybe?
Maybe something from the Aveyond series?
Divinity II: Flames of Vengeance? Opening cutscene has people trapped in crystals.
You mentioned Conflict: Desert Storm, but there's also Conflict: Denied Ops. It's an FPS and I believe there's just two player characters.
Cargo! The Quest for Gravity, maybe? Based on the protagonist's looks.
You should update them to something else, because reddit's spam filter keeps removing this post.
Shall we mark this post solved? Or are you not entirely sure that's the right game?
Have you tested it and, if yes, what's the verdict? Do we mark this post solved?
I'm Not Alone?
[PC] [Before 2008] Horror game set in a hotel.
tipofmyjoystick