Today after shopping at Trader Joe's in Centerville, Virginia I was pushing my (not very full) cart, with my three-year-old son buckled in the child seat, across the parking lot to my car. In the lane directly in front of the store, prior to reaching the first row of parking spaces, the front right wheel of my cart got stuck in a long gash of a pothole that wasn't visible to me prior to hitting it. The cart flung over and my son was horizontal as I fought to right the cart and keep his head from smashing into the pavement. Fortunately I was able to wrestle the cart upright again with the only injury to my son being where the strap buckling him into the seat dug into his side while he was being thrown downward. I called the store after getting us both somewhat calmed down (though I'm still shaking from the adrenaline of the experience) to let them know of my concern. The lady I spoke with mentioned tripping in the same pothole herself and said she would send along the information regarding this almost devastating accident. I do not fault anyone at Trader Joe's but want to know if there's anything else I can do to attempt to get this pothole repaired.
Pothole in front of Trader Joe's in Centerville almost caused serious injury to my toddler
Talk to whichever leasing company owns the plaza.
Newgate Shopping Center is the name. Whoever owns that shopping center is responsible for the parking lot.
https://redwoodcommercial.net/property-management/
According to the Property database on Fairfax County government's website, the company that owns Newgate shopping center has their mail go to Redwood Commercial Management in Centerville.
Thank you so much!
Contact info: (877) 455-3833
https://www.manta.com/c/mkdvc8z/newgate-shopping-center#details
703-631-0689
I had to contact a shopping center to get some potholes repaired once. Seemed to respond rather quickly but I'm sure it depends on the leasing agent. In your case, it looks like a private owner.
Thank you so much for sharing this info! I'll make some calls tomorrow morning.
Only time before a personal injury lawsuit and they’ll be sorry they didn’t fix it
That shopping center is nasty. Sorry that happened, hope you're all ok and your kid isn't too upset
Thank you. We're fine, but it could have been really, really bad. I just don't want anything like that to happen to anyone else.
Really sorry that happened, Newgate Shopping Center is an old run down shit hole...idk how to get ahold of the property owners number.
Well it sounds like it was in the parking lot so it's more the responsibility of whoever owns that shopping center, it's their private property, not really Trader Joe's. On the other hand, the property owners probably aren't going to give a damn what you have to say, as a single customer, but they'll probably listen to Trader Joe's with enough prodding, so that's probably all you can really do.