Anyone else get let go? Company is moving towards no CSA positions anymore, just the tactical CSA’s and above.
No offer to move up, just getting termed due to payroll and budget cuts. 4 years down the drain. I think I’m done with LP for now.
You’re telling me. I had issues with my DLPM and makes sense as to why they’ve had little to no contact with me for weeks now. They knew and wanted to wait until the last possible minute to drop it on me. Of course in the middle of all these changes, I think they are slowly working back into single detective stops, which would make sense as to why my position is phasing out. I would have hated a tactical position but would have taken it just to continue LP and not lose all my benefits and whatnot. So much was getting better as far as policies go. Instead they hired more detectives weeks ago, and not once did anyone think to promote me
Yea that’s really messed up that they would hire new detectives without even saying anything to you about it. Their policies seemed to be getting better but they were far from what I was used to and my DLPM out and out lied to me about single detective stops. When I interviewed and all through my training I was repeatedly told I would be single detective certified to make stops and then when I went to get certified my DLPM told me I wouldn’t be allowed to do single detective stops.
Some stores are single detective stores, and I really only see that with HG and Marshall’s. It worked well pre-covid so idk why it’s been an issue for single stops. I’m not too upset about the being let go, it just sucked thinking I had some job security and now I just don’t want any of it. Lol
The internal expectations are nuts. I left for a better paying asset protection job, but if you’re in a low-crime community like mine it’s not something to expect to last
I also went to a better paying LP job that also gives me a lot more freedom. Getting an internal at the store I was primarily at was near impossible. It had the lowest turnover rate of any store in the district and most of the people that worked there were older. Management told me that all the detectives before me drove themselves crazy trying to get an internal there, I knew I had to move on.
did 8 years as a detective/trainer with HGs. I slowly saw it change over time, from a great organization full of dedicated professionals, to an uncaring 'employees are replaceable machinery' organization with a 'sqieeze every dollar's mindset.
back in the day, the store really felt like a family. Then corporate stripped store managers of all their power, slashed payrolls to the bone, and told them to figure it out.
it was awful. I had more than one store manager literally cry in the office. She was working 6 days a week ten hours a day, and all the DM saw was she spent too much on payroll.
Managers were routinely coming in and running cash registers on their days off, just so the store wouldn't have to use payroll, the managers would rather work six days a week.
what eventually made me leave is they hired a guy off the street and made him my DLPM. he had no experience at all, no clue what he was doing, but he was the brother of a VP at marmaxx
It's sad, it was a great organization. Now it's just another retail shit hole.
with them opening all these other brands.. homesense and Sierra's and shit, I imagine it's gotten worse.
My store had a really good management team, but they would frequently come to my office to vent and nearly all of them felt burnt out. I also really disliked the LP culture while I was there. I came from stores where LPs were very gung ho about stopping theft to TJX where most of the detectives seemed to just be there for the paycheck and nothing else. It was sad because I felt like I couldn’t relate to any of the other LPs.
You were a CSA for four years?
CSA up north, and have transferred 3 times in that 4 years to other districts. Always as a CSA.
Sorry you feel like giving up on LP. I’ve been doing it for a year and a half and it seems like all the people who stay in LP always move on to other companies if it be job security or higher pay. Sadly lots of the big name companies will quickly cut you if it’s gonna save them a dime.
I left TJX after 8 years, 5 years Marshall’s and 3 years HomeGoods. I left during Covid when they restricted all stops with no end in sight and glad I did, later finding out about the 2 LP to make a stop BS. I was the top producer for all 3 chains in my state for the 8 years and never thought I would leave. Currently at hands on company.
Am a CSAII. Haven't been let go.
CSAII are being kept because it’s efficient. As just a regular CSA, I wasn’t needed anymore.
Wow no offer to switch positions? They offered my CSA to either Detective or back to store side. She chose Detective
Nope. After being one of 2 LP people running 13 stores, they hired detectives for every store and in turn, had no open detective positions for me to move up and was overlooked both then and when I was let go.
Wow that’s upsetting. I too was one of 2 detectives traveling and running 10 stores and when they hired Lp for them, I was told to have them shadow me and I was traveling daily.
I was let go the same way at another retailer years ago right after the pandemic due to a restructuring. A high-shrink store was left with no LP after my last day. Three years down the drain.
I recently left TJX as a detective because I had a lot of issues with how they do LP, this just makes me dislike the company even more. Super shitty that they didn’t even try to offer you something else.