Airbnb leaves young female traveler stranded!

My young daughter took 1st solo trip overseas on Thursday. Her @AirBnb was surrounded by cops when she arrived. Her reservation was cxld on her (cuz of police raid) & all @airbnb did was provide her links to a room in a 60yr old man's house (she's single girl), & an @AirBnb (that's not avail. while she’s in Scotland).That's their “customer service” when an @AirBnb is surrounded by police? They suck! Wonder how many others have been left stranded before? Speak up!! As of today (Saturday) they’ve still not helped her!