So u just got the BBP, and they said I would be able to use Apple Pay as soon as I got accepted. Anyway, I set up Apple Pay via the link and it worked 3 times and now just keeps getting declined. Any tips? This is my first card with Amex and I’m on a business trip and trying to keep my expenses separated
I’ve done this 3 times and it works for like 2 hours
Then not sure. :/ I had issues and it worked for me. Maybe call Amex to see what’s up?
I think there’s something wrong with the Apple Pay portal cause my old cards work but some new Amex cards won’t, it’s really of
Odd
My wife is in the same boat. I have a platinum and she had a companion card. Mine works fine via Apple Pay, but hers doesn’t. Can’t pinpoint why. Have removed, made sure iOS is up to date and still the same issue. We are in NYC and it would be so convenient to use Apple Pay
I’m having the same issue, I set mine up on the Amex app so I’ve tried today to set it up via settings on my phone and will see now. Will update this post.
Amex told me that it was an apple issue but I called up apple and got nowhere. They couldn’t find an issue, if this resetup doesn’t go anywhere then I’ll have to call Amex again but will reference I’m not the only one having issues!
Edit: worked at tescos just now
I’ve had the same issue. What I did was delete it from Apple Pay and then go back to the acceptance email and set it up all over. The first time it kept saying declined and it was annoying me since I had to reach a SUB.