This has happened at least twice. The first time I had to pull sync data from the cloud to be able to play again. It disabled auto sync so now my backup file loads into this white screen also. I can’t get past it. I can’t push buttons I can’t hear anything and I can’t join. If I lose everything I might honestly stop playing. I’ve lost 10days of playtime already the first time it happened but if I lose everything, I just might not do it again at all. Any ideas before I just delete this game? I’m playing on pS5. If it matters.
Ahhh, a planet with Dense Fog storms.
I KNOW THE FIX FOR THIS!!! After trying and trying I basically figured out that I corrupted my restore point save, so all you have to do is load into a friends game save a new restore point somewhere you know isn’t glitched Ie Home base and then it should be good! I almost died when this happened to me but this 100% fixed it I was even able to replicate the problem and fix it twice this way
You have to leave the group once you join though if not the restore point won’t save
Yeah this same thing happened to me on Xbox and it fixed it. There was something glitched in the location I saved and would keep loading to white screen. Do what this guy says, join a friend and then leave the group and save somewhere other than where you loaded in.
Can confirm this is the solution across all platforms. The game is having an issue locating your restore point coordinates (where you should be standing) so it holds the spawn in until it can find it, but it won't find it cause it gets caught in a loop (ironic)
Joining someone else's lobby for some reason jostles you out of the loop, and allows you to fix the save
I tried this. It still makes me select the save file that’s glitched out and still loads into a white screen.
This is only part of the fix.
You join their game, then they have to leave the group so your single player again.
Then save and reload.
If they don’t leave it won’t overwrite your save file and fix the issue. Very important part.
I suggest perhaps contacting customer support. They might be able to do something, though I’m not sure. Otherwise, if you have multiple saves, perhaps delete current and go back to earlier save.
You can backup game saves to USB on PS5 for PS5 titles, but with no option to control which saves are backed up. Go to Settings > System. Select System Software > Back Up and Restore > Back Up Your PS5.
There you can choose to back up saves only, but it's also mandatory to save the system settings taking up 1GB of storage and you can't choose which saves are to be backed up. You have to copy all of them. It also requires a couple of console reboots...
Hope this helps some.
Does anyone know if this is possible on Xbox X?
It is not. Microsoft has control issues imo.
This is the SYSTEM backup, and you only do this in case your console is busted or you need to change the main hard drive. Because if you restore this data, it will replace all of your data with the one you backup, including data of every single other game (if you have played other games with significant progress, you're screwed)
Also, the time it takes is not realistic for preserving a single game's data.
Also I don't think NMS players aren't tempted to do a LOT of screenshots, which will add up very quickly. You can choose not to backup these, but once you restore your entire system, they will be ALL gone.
Turn off auto sync and manually uploading your data is still the easiest and safest way...
I don't understand the whole save games to a HDD thing. Its a slow and cumbersome operation over USB 2.0. Even backing up to cloud since the process is not automatic like it should be and the system never looks to see which copy is newer. But at least, having a copy is valuable regardless of how.
However, an external HDD or a really fat Thumb drive is the IDEAL save point for backing up screenshots and video saves from games. Sony still needs some improvement on the whole backups section. So its a bit clunky but I have done myself many times. Saves space on the internal and makes sure you don't loose any of those premium glitch recordings.
I think they just intentionally forbid players from backing up game data physically for PS5 games (so they can't alter the game saves easily being one of the reasons?).
Like I said, the aforementioned method is system backup, and that is for moving your entire data whatever your USB drives's volume allows (not just game data, but your capture gallery, the game themselves, and even account registration) toward a new PS5, or if you want to replace the main internal SSD for whatever reason, and it is not meant to backup a single game's data.
Guess they just have a way to force you to get PS Plus subscription, as cloud storage is the only real way to actually backup individual game saves.
Although I would at least keep essential tier (Extra ATM) as the cloud storage had legitimately saved my game saves as my PS4's HDD died unexpectedly (and yup, the only thing I got to keep were only the game data from the cloud storage, everything else was gone, including a few day progress that I didn't upload as I just relied on automatic upload back then and maybe lost data for a game or two that I didn't play for so long I didn't realise weren't backed up at all).
Many games, have an export function since there are differences between the two games. Of course it could be a SONY thing so that you can only operate the license on one system.
I just did a full backup, manually the other night. Most of the saves in the cloud were 2 years old. Probably when I installed a new SSD on my PS4. I don't have a PS5 so I don't have to mess with exports. Though as i recall the few games I play on PS4 that were also on PS3 had their update process, but it was automatic the first time I tried to play the games. Still its infuriating that the data that is supposed to be automatically backed up, doesn't.
The automatic backup itself is a system setting, except I had no idea the exact moment when it does it.
And since I figured I don't want to have the cloud data overwritten (sometimes you know you just want to download it again) even if I don't want to, so I just ditch auto sync/auto upload altogether and go for fully manual.
It's only ten hours. Take a deep breath and just restart
10hrs is what was lost the initial time, the save is over 200+hrs old
It's only 200+hrs lost. Take a deep breath and just restart
😭😭😭
Dude wtf
Tf?
Your comment made me too angry to think of a reply
Oh there is plenty to be said, but it's all wasted on someone who would make this kind of comment.
typically someones heart is in their chest not in grass
I've got 12,000hrs I know 200 seems a lot but it goes by fast. I get what you're saying i do. Have you tried to see if it's your t.v. or HDMI cord ?
200 hours is definitely a lot when you have work, study, and social and familial obligations lol
I have a life too im an insomniac I've played since August 16, 2016. I own my own business and yes I have around 231 employees. As for a social life it nill.
You play 20 hours a day bro? Maybe this is the universe telling you to do something else
This community loves to make excuses for when the game breaks and loses your saves. As long as they’re not having issues, it’s fine and if you have any issues, they blame you for it.
I’ve not seen another gaming community who will blame you harder for the devs incompetence and defend how broken this game is for a lot of people
I’ve lost a ton in this game from broken saves and a lot more content is bugged and I literally can’t play or use entire updates and it’s apparently my fault and I should just start over
The part that really stings is, in my down time I sit in the anomaly and pass out stasis devices to new players, “just to help out”. This is the response I receive back when advice is all I ask for.
TRAGIC
Thanks for proving my point
30 s class living frigates, s class pirate freighter, it was literally stacked.
It's about the journey, not the destination. Maybe the real game was the memories we made along the way.
it was all a simulation anyway🤷🏻♂️
You saying we’re in the matrix?!! /s
NMS was a all sim and the character does not know we are controlling him. Altas probably does. However, who is controlling us? Many thing we are also a simulation. Meaning that we are also not real.
This hits deeper when you play VR
Don't do that, you're gonna freak out a lot of people. Yes, it's true, but they can't handle that level of truth just yet. In time, perhaps. But right now they're just too... Primitive.
Still cant tell the difference between the guy driving next to me and the chimp in the zoo. Though the Chimp doesn't fling his poo nearly as much, probably screams less too.
🤣
I smell a Stormlight Refrence
I guess 16 minutes didn't last as long as we thought
I’m on Xbox so the process will be different but whenever I run into issues clearing my system cache resolves it for a few weeks at least. Having said that, they aren’t as serious as this but it might well be worth trying. Have you tried using HG’s Zendesk? They might have an answer there and even if they don’t it’s worth logging it as they’ll release a patch if enough people are affected. I also try to leave at least at 10% of my hard drive free; this isn’t necessary as the system should be allocating enough reserved system storage anyway but I can’t help myself. If you’ve installed NMS on an external drive it’s worth trying installing it your console’s built in drive. You could also try uninstalling the game (not the save data) and reinstalling. Hope those ideas help and you get it resolved asap.
You can backup game saves to USB on PS5 for PS5 titles, but with no option to control which saves are backed up. Go to Settings > System. Select System Software > Back Up and Restore > Back Up Your PS5.
There you can choose to back up saves only, but it's also mandatory to save the system settings taking up 1GB of storage and you can't choose which saves are to be backed up. You have to copy all of them. It also requires a couple of console reboots...
Troubleshooting games with crashing issues makes this a pain since you have to resort to cloud storage in order to send saves to developers asking for them.
You could try exiting the game without closing it then reopening, i play on switch and from time to time stuff like exiting and entering ships, or docking can make it freeze, i play on switch and all i do is exit game then go back in and then it unfreezes as if nothing happened
Tried reinstallin the game??
Just keep reloading the save, it’ll go away.
Mine didn’t after a half dozen tries.
Joining a friends game and saving there will fix it though.
We just need to keep finding work arounds like this
I am assuming that this white screen is only a PS issue? I have nevwr had a save fail to load on PC. Not sure if I ever saw this from an XBox player either. I hope you get it fixed.
Nope. Mine happened twice since orbital came out and I am on PC.
Wow, so it must be all platforms then. This concerns me, but so far I have been lucky with saves. Any idea what triggers it?
Nope. I reported it, but can’t just make it happen.
It seemed to happen when I logged out in an area that had a lot of base objects.
But that’s just speculation.
I have a large base and it has never triggered there. The white screen is what bugs me. Do you get the loading screen with stars as you fly through space?
No. When it should show the Starfield, it goes white and never changes.
It was an old bug from years ago, but they fixed it. Now it’s back. They should get it fixed again.
I'd love to disassemble a save like that when I get home again.I bet I can figure it out if it will decode.
I don’t have one. I fixed mine using the friend game workaround.
But I’ve had to do it twice, in the last couple of weeks. So I’m assuming it will happen again.
I was just thinking aloud. The data is serialized, so one thing out of order or not there could ruin the save.
Can you back games up to a NAS?
I had this happen to me also. I had to load into a friend's game and save a new restore point but it would not let me save anywhere except the system I last saved my game. If you need a friend I can help I will probably be playing Monday just let me know. I hope this helped.
PC users, your save file is located,
C:\Users[Username]\AppData\Roaming\HelloGames\NMS\DefaultUser
Typical default location. I always make zipfile backups of mine.
I’ve got 250 hours on my main save and sometimes I crave a fresh restart. You know so much more now and you can basically speedrun all the “progress” you’ve made in no time now that you know what you’re doing.
If it's not done already, go to system settings, turn off auto sync, which will turn it to manual upload/download, and make sure to upload your data every time you close the game.
Edit: BTW, the one time data for broken mid game, I just downloaded the the cloud data. Letting it to fix itself sounded too risky (that was also before I turned auto sync off)
This reminds me of the time I placed a single wall in my freighter base, got myself stuck in it, and tried everything for an hour to get myself unstuck cause it would restore me there.
I hope everyone’s solutions got you out of this,
What I did to fix it was use a save editor to change my coordinates to another base, it plunged me into space with my ship next to me, I quickly got in and saved myself
That sucks, if you were on pc, you could just use a save editor and rewind to right before everything borked. I had that happen a few years ago, when I fell through the floor of my freighter as a spawned in on the save point that ended up behind the wall that the save point used to be in front of the wall.
Had this happen twice since the last update.
I fixed it by joining a friends game.
Then landed to save, then had them leave the game and I reloaded my save.
I reported it, but it’s hard to just make it happen…hopefully they get it fixed.
This happened to me recently, too. I haven't been able get back into the game since then. I lost so much. D: I feel for you. -hug-
Same here on XBOX. I lost my 1,017 hour main save :(
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700 hours in…. Might good for health if that would happen to me.
If you do have to start again (let’s hope not), I’ll bet this community can set you up with Stasis Devices and Suspicious Packets (for the nanites) to help get you back on your feet.
Whenever he game glitches on PS I always force the game to close (from the PS Home Screen) and check for updates, just in case. I’m sure you’ve already done this but maybe it could help?
This happened to me on 4/27/24 300+ hours gonzo. I still hear music though.
Same, I’ve even tried moving around and interacting with stuff but nothing. The shitty part is I always make a restore point before I exit out. I saved(restore point) and exited via the menu. Closed the app and when I try to open it, it’s just the white screen. It didn’t crash, it didn’t even do anything crazy. I save/quit and when I came back, snowstorm.
Yep, that exactly what happened to me, I literally save minimum two times before I exit the game, been doing that since the game came out. I just have to come to the conclusion that I am cooked. Data is gone, I just don’t think I have the energy to do it again, this particular save was perfect, I was rolling. Probably done, not starting from scratch again.
Did you see someone further up in the comments had a fix?
i think you lost your pc
R/screenshotsarehard
So please explain to me what a wall to wall, white screen, screenshot would’ve conveyed better than just taking a picture with my phone? You would somehow be able to help but now you can’t cause you can see the borders of my television?
R/BEINGHELPFULISHARD
If you want to play that game, here you go
r/IdontuseautocorrectbecauseIcanspell
I just did the same thing he did. All those "look at them, look how stupid they are" subreddits are dumb as hell
Ive had this happen to me a couple of times. Usually it fixes itself if i start another save and then exit back to title screen and then go back to the original save it starts up. Might take a couple tries