I'm 15, and every time I try to create a Depop account and set up Depop payments, I'm asked to verify my ID. When I do, it says I'm too young. However, my friend, who is the same age, managed to set up two accounts around the same time using his real age and entered his bank details without needing to verify.

I've made a few sales but can't claim my money because of this. In the UK, Depop allows users over 13 to sell, so why is this happening to me? All my settings are set for the UK (postcode, GBP, etc.). Any help is greatly appreciated.