Do these clumps of lash extensions look normal?

I recently moved to a new lash studio, and got what I would normally get for the past few years. I am going for more volume, but I don't remember ever seeing black clumps of lashes like that. It normally looked more delicate with no "clumps" like this even if it's 3 to 1 lash, which is the case here. Could it be those are lower quality lash extensions? Does anyone have an experience with this? I also noticed that these lashes feel like my eyelids are being poked by them, which never happened before.

Sorry for the traumatic photo.