eu.finalfantasyxiv.com/lodestone/topics/detail/08406f6094aefb7e8c4184a2dc91f66f04518521
Letter from the Producer LIVE Part LXXXI Set for Thursday, 16 May
[News]Out of curiosity, do you think the recent debacle concerning payment processor mere part of your ''drama cycle''? Or is it a legitimate issue?
It's an issue.
Just like every other real issue, it will get addressed.
That's where I'm at with this game. Mistakes happen. Sometimes something gets fucked up. That's life. Nothing is ever going to be perfect, especially right out of the gate, when you're trying to please hundreds of thousands of people at once.
What matters to me, personally, is how a mistake or error is addressed and responded to.
And, like, every time something has been actually fucked up in this game, it gets addressed. We get information. Details. Timetables of correction if possible. Transparency, accountability, and correction.
It's a rare thing in this industry (or most industries these days, tbh).
I used to think this way about the game too, and for a while I think this line of thinking was definitely applicable, but ever since we got two races who have yet to have headwear properly implemented and a fundamentally broken portrait system you have to actively fight at every turn to get to work properly, I'm starting to wonder. These are relatively minor in the grand scheme of things and the fact that these are the problems I have are relatively good ones to be concerned about, but these are long standing and we do not, to my knowledge, have time frames for either of them being addressed beyond what optimists have speculated.
But we do have at the very least two things:
Their concern and acknowledgement of such issues
That they're working (and we've seen them fixing some of those issues)
Not everything needs a date, as long as we see something being done about it, and they have.
There's a decent chance this is going to get downvoted just like my previous post but I have to ask, where have they addressed either of these issues? I might just not be remembering properly, but I've been following the Dawntrail news cycle pretty closely and to my knowledge updates to either portrait functionality and/or the Hrothgar/Viera headwear situation are not in the cards at present. Even the benchmark specifically toggles off hats for all characters as if to draw attention away from it.
They have stated they will be trying to rework hats on those races after 7.0.
The hats were addressed during the reveal of two-channel dye and head accessories. IIRC, that was during the Fan Fest EU and the following hours/days of the event with interviews and such
Portraits were addressed for a few updates after their release, but they never touched it again