www.theverge.com/2024/6/21/24183439/tesla-model-y-arizona-toddler-trapped-rescued
Arizona toddler rescued after getting trapped in a Tesla with a dead battery
NewsChevy bolt also has this kind of bypass.
I had a Ford fiesta (2013/2014) with keyless entry.
It also had a removable cover with a keyhole for emergency access.
Someone with a Tesla confirm or deny the existence of a physical key.
There is not a physical key at all. You have to use a jumper pack to open the frunk (aside from legacy model S/X, they have a manual pull release) and then jump start the 12v battery.
I’ve seen owners talk about taping an A23 battery to the frunk-open wires, so that it’s there and ready if you need it. Downside of course is that it’s slightly easier for someone to break into the frunk.
That electronic release is only supposed to work if the car is dead or completely off. I haven't tested it though.
Oh yes right. Thanks 😁
Honestly, that's just negligence and poor design.
No physical key, but all of the doors have a manual release release from the inside.
That a toddler could be instructed to use?
It says in the article the 20 month old toddler was already strapped into their child seat. So in this case, pretty unlikely. They’d need to unbuckle themselves out of their child proof seat first, then operate a semi hidden manual release.
There’s an emergency release at the doors. The front doors are annoying when a friend unfamiliar with a Tesla get in cause that’s the first thing they reach for to get out.
The rear seats the emergency release is inside the door pocket under a cover. That is far harder to reach and if you don’t know any better you won’t find it. The front though ; it’s like a right of passage to use that the first couple of days until you build the muscle memory to push the button to open the doors.
Yeah when the issue is a toddler in a car seat, an emergency release only from the inside is 100% useless.
I'm asking about a physical ("mechanical"?) method to unlock and/or open the door from the outside.
No. There is no physical key to unlock the door like a regular car would.
I thought I remember a way to open the Model Y using the tow hook, there are leads there that connect to a 9 volt battery or a A23 battery. This will open the frunk but I’m not sure if it will open the door.
Yeah, from INSIDE. What about outside?
This is 100% poor/unsafe design and should be illegal.
Yes, it’s a hammer or a brick… Had a M3 and just sold it, and got an Audi Q8 e-tron with actual handles.
Is THAT what the heck almost makes me break my car door getting in & out? I love I just learned this, thanks!
ID.4 owner here, too
For the ID.4 handles, I:
- Pinch the handle from underneath (i.e., thumb placed on the exterior of the handle, fingers pressing in from beneath and behind), because this activates the switch that's just beneath the exterior handle. This unlatches the door.
- Then I pull open the door.
Timing it so that you can pinch/pull on the switch AND swing open the door in one motion is tough.
Good reminder to get familiar with the emergency release if your car is like this
Good advice but useless for this particular incident. Teslas do not have a proper physical emergency access from the outside.
Emergency release does not work so well if you have a toddler or a dog in the car and you are trap outside it.
And make sure you always have access to 12V!
Or make your own emergency release. It really seems like they could’ve done included this from the factory, for no additional cost
It won't help you open the doors from the outside like the key would
Doors have worked without electricity for thousands of years - for good reason. Someone is always looking for a solution to a problem that doesn't exist.
So do the tesla doors. They have a manual overide for a reason. However this is a likely flaw for a lot of new cars with electric locks when their 12 volt runs out.
In situations like this a old fashioned manual lock or carrying a glass breaking in your wallet can be. A life saver.
https://www.tesla.com/sites/default/files/downloads/Model_Y_Emergency_Response_Guide_en.pdf
Where are the „Opening doors from the outside with NO power“ instructions?
They assume emergency responders have ways of opening stuff.
Anyway you apply 12v to the leads that are tucked behind a little hatch on the bumper and it pops the frunk, then you can charge the 12v battery. Not something you would do if there's a baby in danger, you'd break a fucking window like right away, like before someone with tools and shit even has time to get there.
It is worth mentioning that Teslas have cabin overheat protection that has probably saved tens of babies lives at this point.
They assume emergency responders have ways of opening stuff.
Emergency responders are only needed because of the lack of an intuitive way to open the doors.
Anyway you apply 12v to the leads that are tucked behind a little hatch on the bumper and it pops the frunk, then you can charge the 12v battery.
The idea that this process is justified, defensible, intuitive or can't be improved is nonsense.
If you lose the key to a "normal" car, you are truly fucked. Not to mention that fact that you're forced to carry keys everywhere, which just blows.
What's more likely, someone forgets or loses a key/keyfob, or an EV with a 60+ kWh battery loses power? I can count on 0 hands how many times that has happened to me since I bought a Tesla, but I have lost almost $400 and half a day of an expensive vacation by losing a keyfob to a stupid fucking legacy piece of shit rental car. A problem which would have been resolved in 2 minutes for free in a Tesla. No more normal rental cars for me thanks, too many problems. Teslas from Turo only.
There's no safety issue here. If there's a baby locked in a car and you can't open the doors, you break the damn window. Otherwise you have the time to do it properly. It is an extremely rare problem to happen, especially with newer Teslas.
or an EV with a 60+ kWh battery loses power?
The part that lost power here was the 12V battery, something that can (and will eventually) fail in basically any car.
“There’s no safety issue here” then proceeds to list the safety issue lol
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Why should you be so worried about that? like it was the most important topic of the nation.
https://www.tesla.com/ownersmanual/modely/en_us/GUID-34181E3A-B4A7-4658-906A-38C6647B5664.html
You open the hood with the above instructions, then boost the battery.
And that is precisely the problem: A safety-critical process that has been solved mechanically without error for ages is made more complicated. Instead of simply opening the door mechanically from the outside, you first have to get to the battery and jump-start it.
„Just wait in your burning car until i get my 12v battery from my garage to open your door.“
Just wait in your burning car until i get my 12v battery from my garage to open your door.
If the person stuck inside is a toddler, then do the reasonable thing and smash the window, as the firefighters did.
If the person stuck is capable of understanding instructions, guide them to pull on a lever on the door panel.
This sounds like a design failure that is incredibly unsafe.
Whoever got rid of an easy-to-use exterior way to get in without power.
Having to smash a window when you otherwise wouldn't have to is a pretty major downside to me.
This - exactly
There is a mechanical way to get out of a Tesla without power -- a mechanical door latch on the inside. Nobody (other than an infant) should be stuck inside.
Getting in without power is the thing that's hard.
There are things that I don't like about legacy automakers, but this is one of those things I definitely don't mind. I can just open the door to my EV6 with a key if I wanted to :)
... Taking it to the dealership on Friday for a software recall though I'm less fond of these days.
How lucky you are that you are always immediately conscious when the airbag or the wall in front of you blows into your face.
Are you saying that anyone can open a non-tesla from the outside, even with the doors locked and the passengers passed out?
How dare you try to apply logic here!
Are you a parent?
Are you looking for an argument?
If the car is burning then you break the window, like the firefighters did in this case?
What a shitty strawman argument. It's no different from a door being jammed in a crash - if the normal way to open the door is disabled and it's an emergency, you cut them out. If it's not an emergency, here is the procedure to open the door without damage. This applies to both electronic and mechanical doors.
Go ahead. Try to break a window (fingers crossed it is not a cybertruck) when everyone is in panic. The most obvious behaviour for first responders is to pull on the door to open it. If it only takes 5 seconds longer because I have to look for a sharp object to break the window, that's 5 seconds too much for basically nothing.
And nothing you said here is specific to electronic doors? If a door is locked as first responder wouldn't be able to get in either? I don't see you saying "Go ahead and fumble for a key to unlock the door when you're in a panic"
You're going downhill with even worse, dare I say panicky, arguments. I see why you would be so concerned when logic flies out the window, even in a stress-free environment of an online discussion.
The failure mode here - that a Tesla 12v would die with the baby in the car, locking you out - is less likely to happen than the historical failure mode prior to electronic door locks: you locked your keys in the car with the baby or simply lost them. Now you’re in the same boat as before, except now you have the option to pop the frunk and jump the 12v if time isn’t a huge factor (having someone bring the spare from home if you could get ahold of them was the before times example). If time is limited, you were breaking the window before just as you are now.
Your arrogant ‘just open the door mechanically from the outside’ solution ignores the much more common historical failure mode than this: losing your fucking keys or locking them in the car.
It's even more remote than that. The only way that a truly bad situation happens is:
- Someone unconscious or an infant is inside the car, and
- The doors are locked, and
- There's some immediate danger to the person inside the car that can't wait for someone to jump the car, and
- The car's lost 12V power, and
- There isn't enough damage to the car to stop the door from opening
In that case you whack the window with whatever's at hand.
I'd still rather have the Prius solution (key inside fob and option of mechanical lock). But it's such a small thing: this is a very silly thing to make a big deal about.
Ah yes, my baby is in danger, let me pull out my 12v jump pack that I carry in my pocket and jump the car to... (checks notes) ... open the a fuckin car door. So simple
Right next to your ability to read. This is a problem with modern luxury cars. It's a trade off between security with not letting people in and this far less common situation.
Edit. If you lose your 12v in the wrong situation and you are inside a unlocked car. What do you think happens?
Help me out and name the page 😞
Ii agree with you Taylsch, I can't even find one single mention of "without power" on it either.
This is a problem with modern luxury cars
Since when has Tesla been a luxury car?
Manual release from the outside?
It's like none of the Tesla apologists here understand what electricity is. "Yeah there's a manual override, you just need a 12 volt battery." So many replies in this thread missing the point.
You don't have a 6 pound UPS battery on your key ring that you always keep charged?
So do the tesla doors. They have a manual overide for a reason.
Ah, just get the drooling baby to unlock the doors with the manual release. Problem solved.
With double block some cars will not open without battery. The ones that you can’t open from the inside to avoid theft. You need to go in from the trunk or brake the glass.
Cars with deadlocked doors aren't sold in the US any longer for precisely this reason (though with some brands, like BMW, it can be re-enabled through software). Doors will still open from the inside when locked, but will set off the car alarm.
Industry disrupter
Agreed, and although not related to this topic I still wanted to mention that I only got a Tesla taxi once and not surprisingly the driver had to handle the rear door both times due to the lack of any 'normal cues' on how to use it .. and hmm now to also think that theres literally no physical non-battery backup for the doors just makes it sound a much more nutty design thats for sure.
Have you seen the little stick on bumpers from Ace Hardware they have to put on their steering wheels to find the blinker “buttons”?
Homie made cars LESS car and that’s absolutely not what anyone wanted.
There is a physical backup from the inside. Also getting in after powerloss just requires a 12V battery.
https://www.tesla.com/ownersmanual/modely/en_us/GUID-34181E3A-B4A7-4658-906A-38C6647B5664.html
Tesla cars have Manuel unlock. It’s a latch just like other cars
Manuel
I'm from Barcelona. I know nothing.
Tesla Doors Open and work without electricity. So what is your point besides misinformation?
I think a lot of people here like to comment but not actually read the article.
I read it. Pretty short article.
Stupid toddler didn’t know how to use the manual door opener?
For real, just RTFM stupid toddlers.
And have a 12V battery on hand like every other smart kid!
It's sad to say that door handles are now one of the things we pay attention to as we consider different EVs. It's not just Tesla, obviously; lots of other brands have electrically operated handles that could fail in an emergency, or for that matter in a non-emergency.
Not that mechanical handles are perfect; I had to replace one in my 500e. But they're less imperfect.
I don't care about the electrically operated door handles if there is also a physical way to open the doors. I have a physical key to open the door even if the 12V battery dies and the electric door handles cannot operate.
And physical audio/climate controls, hi Tesla and VW!
There has been reports of Chevy Corvette owners DYING Inside of their cars because they use electronic locks and they didn't knew where the mechanical emergency release latch was located
Source on multiple people dying?
We had a similar conversation when we were looking into getting a Mach-E. When I pick up my elderly aunt from the airport am I really going to explain how to lift up the armrest to access the mechanical emergency release?
I have a dumb question. The manual door release is on the inside right? Or is there one on the outside as well?
probably happens with ICE cars every day, when people don't know how to use their manual overrides.
only makes the news when its an EV
I don't know many basic commuter cars that use electrical only doors, or that don't have a physical key override
My ICE was dead so I popped the hidden key out of the fob and unlocked the door. I don't understand why this isn't universal.
Doing a quick search, I can see the Ioniq 5 has that.
My '23 Bolt has a key inside the fob as well. The key unlocks a plastic cover on the door handle which then reveals a slot to put the key in to unlock the door.
On the many EV forums I visit, every EV owner of various makes states that their fob/EV also has this, although I don't visit Tesla forums, so I don't know about them.
I don't understand why this isn't universal.
Because it costs the manufacturer more money. When you're stripping the interior of every knob/button possible to shave costs, a mechanical key is the last thing you'd add back in.
Yeah my Niro ev is the same.
Kona, too.
I think it's everyone except Tesla. I know my Mini does.
Isn’t it Ionic…don’t you think?
How do you get into your ICE when you lose the key? There is a way for entry to any car to break down. That's why this article is ridiculous clickbait.
"Toddler trapped in car when owner loses key" is not getting 1/1,000 as many views as an article on a Tesla. If we still had editors, an editor would laugh if you proposed such an article.
My ICE Honda car won't let me lock the doors without the key or the battery working.
probably happens with ICE cars every day, when people don't know how to use their manual overrides.
I'm yet to meet a single person who does not know how to use a car key.
Because that's the only manual ovveride literally every other car brand needs to open the door.
some people dont know there is even a key inside the fob.
some cars have covers over the keyholes, or otherwise in unobvious places.
Literally one of the first things they showed me when I bought my car. Before they even programmed my car to my fob. They showed me the emergency key and how it works.
To be honest I think you're actually wrong, as at least on ICE cars the manual override is a fully mechanical one that only extremely excessive rust could possibly cause it to not function anymore.
Teslas also have manual overrides
Not from the outside no. You need to boost battery.
the problem is not the mechanism failing, its the useless meat sack that drives it not knowing how it works or if it even exists.
It's times like this that I'm reminded of the difficulties of designing a bear-proof trash can for national parks, due to the large overlap between the smartest bears that get into them and dumbest humans that cannot figure out how to operate them.
Teslas have manual overrides for the exterior now?
What? ICE cars have keys to open the door from outside. Many (not all) EVs don’t.
lots of ICE cars have push to start, with the manual key hidden in the fob and a cover over the door lock. People are stupid and don't know that the key is in there, or where the lock is.
Maybe doors should have fucking handles and a slot for a key
Right? I don't mind whether the handle is jutting out, or recessed in a concave 'hole', or is a upward-actuated flip-handle as long as its there. But this 'anti-handle'(relatively speaking) idea is a little too backward indeed. As for keys I have to agree, many people use fobs daily but at least the few times its somehow needed there is still slots on the front door(s) - aside to of course powered hatches/trunks being keyed too since many of them at least can be physically manpowered reopen even if the electrical side long stopped working.
I agree. I can't believe the DOT allows there not to be a manual override from the outside on any car. It may be a Tesla design, but the cars need to be certified to be on the road based upon safety.
Most do, Tesla doesnt
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That’s blatantly not true. Ioniq 5 and 6s have a hidden key slot in the driver’s door handle to open the door when the 12v is dead.
For Tesla, it's a little more convoluted. You have to pop the Frunk through a 9V-12V contact hidden in the bumper slot where the tow hook screws in. Then you can boost the 12V battery. Not the quickest method...
Literally a dumb method. It shouldn't be allowed to be that difficult.
Same with ID4.
They all have a spare key hidden in the fob and the drivers door has keyed entry under a little cover.
Every keyless entry car I've had has a physical key slot. On some of them it's hidden, but it still exists. Ex. On my VW, there's a plastic cover next to the handle that you need to pop off to access it.
My car's keyfob has a little physical key inside of it and you can use it to unlock the car if either the cars or the keyfob's battery dies. I thought it was pretty standard on most cars.
Mine does. I have a spare key in my fob
This is how Priuses have worked since forever and it's very well done.
My 2024 Volvo has a metal key in the fob and a hidden keyhole behind the door handle. If the battery (either the car’s or the fob’s) dies, I can still gain entry.
Wrong. Most of them do; even the ones with an electronic door release. The BMW iX has a slot hidden under the exterior handle. The Corvette’s slot is in the intake right behind the door.
Tesla is the exception, and you’re being a fanboy making assumptions about the rest of the industry based on your tiny little bubble. Get outside.
Those folks will defend anything dumb if it's done by a certain company
The ID.4 has a keyhole under the drivers side handle, and the key is inside the fob.
My very electric car has a hidden key slot when you pull the door handle that I can open with the physical key that's hidden inside the keyfob lol.
No one asking why they left a toddler in the car?
She put the child into the back seat, closed the door and went to get in the drivers seat. I don’t that classified as leaving a child in the car.
So the chances of the 12V failing and auto lock as she walked around the car are about zero. There is more here.
Auto lock is not required. Just a fully failed 12v is enough to prevent the door lauch from opening. The handles on the outside of the car just active a switch to cause the lauch to open.
Low chance but high enough odds to happen.
The other thing that can cause it is the 12v fails before hand that the capacitors for the doors got discharged when the rear door was opened. Door shut zero power to open another door.
12v batteries work great until they fail and they often times fail with zero warning.
Yes clearly it's the mother's fault. No way the Tesla could cause any problems, it's perfect. It's not like they would remove basic mechanical functions that have been on cars for a century just to save $10
Uh, no. It can happen that fast. At least with an EV. Happened to me with my EV. (NOT a tesla)
Tesla 12V warning for battery fail is pretty good.
There isn’t enough info in the linked story to indicate if this was grandma’s car. Or if a possible malfunction happened.
Or if the owner was ignoring the 12V failing warnings.
And yet it isn't zero. Tesla is 100% at fault here for shitty/dangerous car design.
A different article was posted in the Tesla sub and they said something about the mother putting the toddler in the car and the doors auto locked while she was walking around to the drivers side.
So her battery was at 0.01% and became 0% right when she closed the door?
OK, so why even consider this one in ten million event?
Locking keys in the car is much more common.
Read the fucking article. The child wasn’t “left” in the car.
Jay's article is confusing. I see a lot of cars in the parking lot that has absolulely no key locks/holes. I've been wondering how you open those cars. I have a dead gasser right now and luckily it is so old it has a place for a physical key. Otherwise, it would be harder to open than a dead tesla, it has no alternate ports.
Most of them have the key holes they are just hidden.
It’s so dumb that The Cerge hates Tesla so much, they report on ANYTHING. ICE cars do not always have key holes and have had this same issue for decades. This is only “news” because Tesla lives rent free in the head of everyone at the Verge
Literally happens . It happened with me and my girlfriend that we went to PetSmart to get her cat some litter and her cat was with us. We both got out and my 2013 f150 door locks, locked up and my fob's battery was dead and the keyhole was damaged (I knew I had to get that fixed) so I had to bust the rear window to open the door and get her frightened cat out but it ended up being ok (It was a sweltering 102° day back when I had my gas f150) but it scared the shit out of us
What cars don’t have key holes?
“earlier this week, Arizona’s Family reported on an instance of a woman getting trapped in her Model Y, though she was able to get out of the car once she learned of the latch.”
Tesla owner here.
These people are fucking idiots there is a manual release for the doors.
Also when the 12v dies it can be jumped like any other 12v car battery.
Also you get warnings before the 12v dies and when mine did Tesla mobil came the next day and replaced it.
Once again- user ignorance.
Yeah, why have fail-safes when we have things fail dangerously?
There is a fail safe- the manual latch.
Im not saying it cant be better- probably a software update that when the 12 is failing doors remain unlocked.
For clarity, a fail safe in your situation would be that the 12 volt keeps the doors locked, and should the battery run out, the door opens automatically.
The current failure mode is both dangerous and hard to debug, it’s frankly unacceptable.
I agree- a software update can address this. When the 12v warnings are issued it does not allow doors to lock unless user overrides.
From the outside? Nope? Ah yes, let me use my 12v jump pack from my back pocket to open my car, stupid design
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Please read the story. The internal manual latches don't help when there is a baby in the car. Also, you're assuming they ignored a warning that may not have happened in this case. What you're doing is called victim blaming. You're the one with the ignorance problem here.
So the owner is an idiot for not knowing about a lock release INSIDE the fucking car they were outside of. Got it.
And how do you know the model that grandma was driving had a 12V low battery notification?
You can’t jump a battery if you can’t open the hood.
The ones involved included the fire department, so, according to you, they’re idiots too. SMH
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Tesla definitely carries some blame. They decided to make manual latches hidden and didn't communicate it. Tesla owners don't even know how to use a car wash because they have to be told how to set it to neutral.
When I bought my Tesla I had a “delivery orientation” - one of the very first things they showed me was the manual latches.
When my wife got her Y, they did the same thing.
They explained N. There is even a “car wash” mode now where it puts it in N, closes windows, disables wipers etc.
People are fucking idiots, thats the problem. Pay attention at your delivery or take time to read manual. Many ICE cars have electronic locks as well.
R.T.F.M. is a mantra that needs to be repeated as our gadgets proliferate in quantity and complexity. Unfortunately most of us are lazy or stupid or a combination of both. I'm sure the mother is a fine mother but she probably ignored the car's alarm status and in all likelihood never read or retained the "how to" information in the manual.
You clearly didn’t read the article. It was the grandmother not the mother.
It’s hilarious that you’re admonishing people for not being aware of their technology or “lazy” yet you were too lazy to even read the article. 🤣
Oh. So you expect all tesla owners, including second owners, to have access to this.
Funny but this guy didn’t know and he’s owned two teslas.
Lots of lincolns (all ICE) have elect latches too. They all have a manual key spot on drivers door (outside) and a manual pull inside. NBC Inside edition ran a spot screaming about EV door latches and I sent them a letter about the ICE cars having it 1st (specifically people dying in corvettes a several years ago).
really sucks when one of the other doors craps out (and a fair amount do) and you have to basically destroy the $2500+ inside panel to get it open to replace the latch.
i think there needs to be an emergency release on the outside or heck push down the window, replace the window if it breaks but better than replacing a child
I figured if you can get power to the twelve volt system you can open the car with your phone key no?
Yeah, but how?
Once the frunk is open you can remove the plastic cladding and jump or replace the 12 volt battery.
Opening the “frunk” is the problem. It isn’t so straightforward.
You open it with a 12 volt by popping out a circular tab in the front bumper it has two leads that pops the frunk .
I’m sure grandma knew this. 🙄
Just saying learn and understand your equipment before you use it. She did the right thing, I would have smashed the window,
I’m anti-elmo and that means anti-tesla so I don’t know the vehicle. Doesn’t it have a “normal” key access? You know, the kind where a physical key goes into a lock, turned and unlocks the door.
This is a big reason why I am no on board with it should be required to be able to open a door from outside the car with zero power and the average person has to be able to do it in under 30 seconds.
The Mach E and Tesla fails this test.
It got very ingrained in me after my 12v failed on me unexpectedly aty daughters day car and I only found out after I got back to the car and could not open the doors. I can not imagine what I would of done if my daughter was in the car when it happened.
My Kia ev6 has a physical key
Another good thing to add to the check list if I buy an EV
Come on folks, are you not better than this clickbait crap?
Very young children get trapped in ICE and non-Tesla vehicles in unusual circumstances too. The most common one is the parent lost the key, but a search by "can't get into car because battery is dead" gives dozens of links for various situations with different models.
121+ upvotes on this is sad.
Found the tesla fan.
This is a forum about EVs after all
What models? I'm not aware of any other vehicles that don't have a physical key.
If you have a physical key and lose it, you're stuck just as much as this person was. Many brands now have digital (phone) keys as options like Tesla, but not sure which ones have done away with physical keys. Volvo appears to have gone physical key-free at the same time Tesla did. No idea if they stuck with it. Maybe Lincoln did also? It's strangely hard to get clear information on this. For example, this article on Toyota says they are going "back" to physical keys and away from electronic, but it seems like I would have heard about it if they went totally physical key-free like Tesla, so maybe they just meant they were getting rid of the electronic fobs on some models but always had physical as back up.
Parents shouldn't leave their toddlers in a car alone period, especially if they can't get out by themselves. Sounds like what happened here.
That’s not what happened here. She put her child in the car seat, closed the door, walked to the driver’s side door to find out all door were locked.
No phone on her to act as a key, or the key card? Your wallet + phone act as having 2 keys on you and they're what you carry around all the time anyways.
Sounds like FUD to me.
"Tesla didn’t respond to a request for comment; it has dissolved its press office."
-Brilliant move Elon
How many times have you seen kids being inside a locked hot car ( or pet ) but oh no they were inside a Tesla. These cars are obviously unsafe and should be banned. I hate Reddit
I have a Tesla 3 and BMW… and it always annoys me that I use some card key that cannot fit into my pocket or my phone only to open the Tesla. What if my phone is out of battery? Having the traditional car key support is wayy better. The tesla lovers that dont read the article but keep saying manual override from INSIDE the car are appalling
That's weird.
My ID.4 has electrically-activated door latches, but there is a manual override using a physical key (from inside the fob) with the outside doorlock that enables pulling up the handle far beyond it normally operates. It's specifically intended for when electricity is not available, I believe.