Hello,
I have received a notification from the company that manages the apartment where I'm staying regarding the "checkout cleaning fee". For me, this message besides ridiculous it's illegal, the didn't write these fees and details in the leasing contract that I signed, the only thing it said it was that during checkout I was going to pay a cleaning fee, but didn't contain all these details
What can I do? For me this looks a way to steal my deposit money? Have you experienced this before and can suggest anything?
I'm deeply grateful for your input.
This is the message from the company (removing the company name because of course, I don't want repercussions):
Dear Tenant
Soon you will be moving out of your apartment. As stated in the lease agreement, the apartment will be professionally cleaned after you move out.
The property owner or COMPANY NAME will take care of the organization. The cleaning company‘s invoice will be sent to the property owner and the amount will be deducted from your deposit.
The costs depend on the degree of cleaning necessary and effort required. For a normally maintained apartment, when regular cleaning and maintenance has been done during the rental period, you can use the following figures as a guideline:
Furnished Apartments
1-room apartment: 5 -15 hours
2-room apartment: 6 - 20 hours
3-room apartment 60 - 80 m²: 9 - 28 hours
4-room apartment from 80 m²: 10 - 35 hours
Above from 150 m²: 16 - 50 hours
In case of more severe cleaning conditions, the hourly rate may vary significantly. The prices of the cleaning companies that COMPANY NAME works with go from 30 € to 45 € plus VAT per cleaner and hour. + Journey costs of 30 € to 35 € plus VAT within the urban area of Berlin (Public transport Area A).
Please note: Cleaning of bed linen and towels will be charged separately. Even if the linen has not been used, it must be freshly washed and ironed for the new tenant or the beds must be made up (as at handover). Having the apartment deep cleaned before returning the keys often may considerably reduce the costs to be deducted from deposit.