WorkAtHomeTutorials

Job Summary:

We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry high standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.

Example:
A user says, “Cant now, werkin”. This would be categorized and handled by clicking the “I’m at work.” button.

You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.

Who are we?

We are Drips.com. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.

In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers. Learn more about Drips and the problems we are solving in the news below: 

Forbes – https://www.forbes.com/sites/c...
Inc – https://www.inc.com/dakota-sha...
Crain’s Cleveland - http://www.crainscleveland.com...

Duties/Responsibilities:

Compensation: $10.00 - $13.00/hr part-time (up to 28hours/week)
Training: Training is conducted through Zoom, audio and video is required.
Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).

Schedules available:

Shifts:

12pm-6pm EST

2pm-8pm EST

4pm-10pm EST

6pm-12am EST

Specific Duties, Activities, and Responsibilities:

• Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
• Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
• Maintain 95% or above accuracy in response handling

Required Skills/Abilities:

• Exceptional attention to detail, high standard of excellence/perfection
• Comfortability on a computer, proficient typing skills (can’t hunt and peck)
• Proficient in emojis (this isn’t a joke, our users use emojis 💩)
• Good grammatical, spelling, and logic skills.

• Exceptional verbal, communication, and written skills.

• Reliable and responsible to a designated schedule (unreliability will not be tolerated)

• Must have reliable internet/wifi and a computer with up-to-date software.

** Must be currently living in the U.S. / are authorized to work in the U.S. Apply here

Customer Experience Chatroom Operator

REMOTE - AKRON, OH

About Drips:

Drips enables enterprises to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversations to date, enabling us to deliver automation at a scale that no other competitor in the messaging industry has been able to match. That’s why we’re the platform of choice for some of the world’s most recognizable enterprises.

Drips’ focus on empowering enterprises to capture intent and drive meaningful conversations has sparked rapid growth since the company was founded in 2016. Drips nearly tripled 2019 sales in 2021. We are well funded and looking to accelerate the next era of growth and expansion of our team. However, we’re more than just a high-growth company; we’re also a community. Even though we work remotely, we still embrace the core values that help us achieve personal growth. Every member of the Drips team has a direct impact on our company! If you want to love the product you work on, solve hard problems, and grow your career — we want to talk with you!

Job Overview:

We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it

appropriately. The Customer Experience Chatroom Operator is a new role to handle Drips’ top clients and use cases. It requires customer service driven individuals who are quick on their feet and can empathize with the consumer. Connoisseurs of conversation and adept at handling the unexpected.

Example:

A user says, “Where are my ID Cards?”. This isn’t just a question it is the beginning of a service-based conversation specific to the consumer you’re chatting with. Our mission is providing thoughtful, articulate, and appropriate guidance specific to the conversation, industry, and subject for the consumer you’re chatting with. This would be categorized and handled by clicking a specific button tailored to respond to this question or if there is no pre-written response, engage in a dialog with the record to ensure they are being

directed appropriately. You must be able to maintain a 98%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefore your accuracy is of the utmost importance.

Hours & Benefits:

• This is a full-time role that is eligible for Drips benefits program
• This role is staffed 24 hours a day, 7 days a week, we are seeking candidates for all time slots

Specific Duties, Activities, and Responsibilities:

• Quickly and accurately (in less than 30 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
• Create responses ad-hoc that are both relevant, appropriate, and compliant to the records industry and vertical
• Escalate conversations to leadership when needed
• Document frequently asked questions for continual improvement
• Add relevancy to canned responses
• Maintain 98% or above accuracy in response handling
• Maintain a Replies per Hour rate of 60 replies per hour worked.
• Other projects as assigned

Required Skills/Abilities:

• Experience in a Customer Service Chatroom environment
• Experience with writing responses to consumers in a real time, chat-based environment
• Familiar with verticals like Automobile Insurance, Health Insurance, Prescription Drug Plans
• Professionalism in all interactions
• Exceptional attention to detail, high standard of excellence/perfection
• Comfortability on a computer, advanced typing skills (can’t hunt and peck)
• Good grammatical, spelling, and logic skills. Free typed response must be grammar checked and spell checked.
• Exceptional verbal, communication, and written skills.
• Reliable and responsible to a designated schedule
• Must have reliable strong internet/WiFi

Education:

• High School or equivalent.
• College Degree a plus

Core Values:

Drips core values are central to how each employee executes in their role daily and exceeds. Below are how we exceed in each core value:

Lean – We find the right mix between administration and simply doing things. Over complicating tasks can add time without providing benefit, however just doing things without a plan can add time when course correction is required. To exceed, we finish work in a timely manner while reviewing to make sure we are striking the right balance between the two. Implementing streamlining methods to existing processes ensure we evolve and stay lean.

Passion – Expressing passion daily is the desire to do the job but evolving in the job to expand beyond the base role and taking on additional projects and roles to help teams outside your own while maintaining your individual workload. Understanding that all of the activities we take are to enable our clients, and thus Drips as a whole to be successful. Asking the question, “How is what I am doing today, enabling the success of my teammates and my clients”.

Happiness – Finding the balance in both your personal and work life. Participating in group and team activities as you see fit but understanding that life is about more than just coming into the office daily. Drips has telecommute possibility available, overall wellness programs and additional benefits that assist. True enthusiasm for what we do is essential but comes from understanding the business overall and how we fit into it.

Improve – Never accepting the status quo and being entrenched in a process or workflow. Finding ways to streamline and innovate while bringing those improvements to leadership. Improvement also means understanding the anticipated benefit and it improves our daily working experience, your teammates and Drips Clients overall.

Team – We support and assist our teammates, even if it is outside of our typical duties. We take on additional projects for their added value whether they impact your day-to-day work or not. Being part of a team involves being in close contact every day, respecting each other and the work we do is essential however to exceed in Team, we move outside of our direct team, to the company team as a whole and understand how we impact everythingand the value we provide. Apply here

I currently work as a BPO agent. I want to try working as a VA and don’t know where to start. Need your helpful advice. Thanks!

Contact Center - Customer Experience Sales Specialist

R13373

Remote, North Carolina, United States

Sales (SL)

Full time

What you can expect​

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In this role you will grow adoption and deployment of Zoom Contact Center (CCaaS), Zoom Virtual Agent, and Zoom Engagement Management capabilities (WFO/WFM). Increasing awareness across current Zoom customers as well as acting as a market evangelist within new Zoom customers and customer prospects is our overarching mission.

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About the Team

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The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

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What we’re looking for

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Experience (8+ yrs) Telephony Contact Center Sales Experience (Cloud & Premises PBX)

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Experience working within strategic Enterprise accounts

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Experience leading others with product/services training; demo and sales guides; learning and training materials

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Experience utilizing Customer Relationship Management (CRM) tool

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Able to travel as needed

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Salary Range or On Target Earnings:

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Minimum:

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$225,800.00

Maximum:

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$395,200.00

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

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Anticipated Position Close Date:

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03/14/24

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

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Information about Zoom’s benefits is on our careers page here.

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Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

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We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

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Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

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Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

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Our Commitment​

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

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We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [[email protected]](mailto:[email protected]).

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#LI-Remote

Link to job

Customer Service Rep (7am - 3:30pm PST)

Regular Full-TimeRemote, Remote, US9 days agoRequisition ID: 2409ApplySalary Range:$18.00 To 20.00 Hourly Meet REVOLVE: 

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world.  With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level.  It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.  In return, we promise to keep REVOLVE a company where inspired people will always thrive.  

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram u/REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Customer Service Representative role:

This is a full-time role for a candidate who will be answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. 

*Must be available for the following shift: 7am - 3:30pm PST (Days off TBD) 

Major Responsibilities:

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Answering inbound telephone calls and providing excellent customer support

• Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism

• Responsible for researching and resolving complaints to ensure customer retention and satisfaction

• Follow up on all written correspondence and escalate to customer service manager on duty as necessary

• Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction 

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work in a team environment

• Ability to give and receive honest and direct feedback

• Strong customer orientation with desire and willingness to help

• Strong verbal and written communication skills

• Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output

• Knowledge of apparel construction and fabrication and various fashion categories

• Ability to work required overtime when business needs warrant

• Schedule flexibility as shifts can change based on needs of our customers 

Remote Work Requirements: 

• Ability to work autonomously in a virtual environment

• Must be reachable and available by telephone, email, and instant message during work hours

• Ability to meet set productivity standards on an ongoing basis

• Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor)

• Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted)

• Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth) 

Minimum Qualifications:

• Experience with Microsoft word and excel

• High School Diploma

• Type 50+ words per minute 

Preferred Qualifications:

• 1+ years in Customer Service, help desk or call center experience

• Type 60+ words per minute

• Working knowledge of website navigation 

A successful candidate works well in a dynamic environment with minimal supervision.  At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. 

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $18.00/per hour to $20.00/per hour.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

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Link to job

Therapist Job Application

Telemynd is a virtual mental health company delivering quality care coast to coast. At our core, we are driven by the need to expand access to evidence-based care for the over 90-million Americans living with mental health conditions. We are seeking outstanding clinical care professionals passionate about making an impact on clients’ lives in a rapidly growing industry. Your voice and contributions will play an integral role in helping us grow in our efforts to reach and support the underserved mental health community within our nation.

• Overview
  Telemynd is looking for mental health counselors to provide quality, individualized treatment to our growing network of clients. Today, Telemynd works with over one thousand licensed clinicians and prescribers across all 50 states who serve their clients via our behavioral health platform.
• Benefits
  • 1:1 support: You’ll be assigned a Care Coordinator, whose sole responsibility is to assist with scheduling, referral qualification, benefits verification, billing, and more.
  • Flexible hours: Build and set a schedule that works for you.
  • Customized caseload: We help you build a caseload of clients to match your expertise.
  • 100% Remote: Our platform allows you to see clients safely and securely.
  • Share your voice: We’re dedicated to listening and continuously evolving our platform to optimize the provider user experience each and every day.
  • 2023 Glassdoor Best Places to Work Winner

• Responsibilities

  • Provide quality clinical assessment and treatment, interventions and care based on established best practices and medical necessity guidelines
  • Complete diagnostic assessments and develop measurable treatment plans to meet needs and goals of clients
  • Complete diagnostic assessment tools that support and correspond with client’s clinical presentation
  • Complete encounter notes capturing each client session and interaction within established timeframes
  • Complete clinical documentation in compliance with payor standards
  • Maintain clear, up-to-date patient records and communications in HIPAA compliant EHR
  • Respond within reasonable timeframe to client questions
  • Provide culturally sensitive, client-centered care
  • Work collaboratively with members of Telemynd’s support teams
  • Provide community referral sources as required throughout care and at discharge
  • When relevant, coordinate care with prescriber, PCP, or other collaterals
  • Maintain a confidential and professional looking virtual office space
  • Remain in compliance with company policies and procedures
  • Maintain good standing with all licensing boards
    
  • Complete all required continuing education requirements for licensure and specializations

• Qualifications & Skills

  • Strong clinical and diagnostic skills
  • Effective communication skills with prescribing partners, clients, and others
  • Strong technology skills sufficient to work within a modern EHR, deliver telehealth services, send/receive e-mails, and complete online training requirements
  • Ability to handle sensitive information discreetly to maintain confidentiality
  • Effective time management, organizational, and prioritization skills
  • Ability to communicate with diplomacy, respect, and professionalism
  • Demonstrated knowledge of HIPAA Confidentiality and Privacy Policies
  • Competent, self-motivated, and able to work with minimal supervision
    
  • Ability to work collaboratively with both senior clinical and non-clinical staff
  • Demonstrated skill in applying varied interventions with individuals/families in crisis
  • Working knowledge of family systems and their impact on mental health
    
  • Working knowledge of trauma informed care, attachment styles, and clinical presentation across the lifespan
  • Ability to provide necessary self-care and demonstrate appropriate professional boundaries and behavior
  • Awareness of personal strengths and limitations
  • Master's level degree or above, with current independent license in each state of practice - LICSW, LMHC, LMFT, LCPC, PhD/Psyd, etc.
    
  • At least one year of independent practice

• 1099 Contractor, Flexible Hours

• Typical earnings for therapists in our network range between $100K-$150K per year.

Link to job

Prescriber Job Application

Telemynd is a virtual mental health company delivering quality care coast to coast. At our core, we are driven by the need to expand access to evidence-based care for the over 90-million Americans living with mental health conditions. We are seeking outstanding clinical care professionals passionate about making an impact on patients’ lives in a rapidly growing industry. Your voice and contributions will play an integral role in helping us grow in our efforts to reach and support the underserved mental health community within our nation.

• Overview
  Telemynd is looking for psychiatrists and nurse practitioners (PMHMP) to provide quality, individualized psychopharmacological treatment to our growing network of patients. Today, Telemynd works with over one thousand licensed clinicians and prescribers across all 50 states who serve patients via our behavioral health platform. Our providers help address a significant need for high quality psychopharmacological care throughout the country.

• Benefits

  • 1:1 support: You’ll be assigned a Care Coordinator and Clinical Nurse Manager, whose responsibilities are to assist with scheduling, referral qualification, benefits verification, billing, and more.
    
  • Flexible hours: Build and set a schedule that works for you.
  • Customized caseload: We help you build a caseload of clients to match your expertise.
  • 100% Remote: Our platform allows you to see clients safely and securely.
  • Share your voice: We’re dedicated to listening and continuously evolving our platform to optimize the provider user experience each and every day.

• Responsibilities

  • Perform diagnostic assessments and medical evaluations
    
  • Complete clinical documentation in compliance with payor standards
  • Maintain clear, up-to-date patient records and communications in HIPAA compliant EHR
  • Respond within reasonable timeframe to patient questions and refill requests
  • Create and monitor patient treatment plans
  • Order and analyze diagnostic tests
  • Provide patient education regarding medications, risks, benefits, and reasonable outcome expectations
  • Provide therapeutic and emotional support
  • Provide culturally sensitive, patient-centered care
  • Work collaboratively with members of Telemynd’s support teams
  • Provide community referral sources as required
  • When relevant, meet with Collaborating NP or MD according to company policies and state requirements
  • Maintain a confidential and professional looking virtual office space
  • Remain in compliance with company policies and procedures
  • Maintain good standing with all licensing boards
  • Complete all required continuing education requirements for licensure and specializations

• Qualifications & Skills

  • Proven clinical and diagnostic skills
  • Effective communication skills with providers, patients, and other collaterals
  • Strong technology skills sufficient to work within a modern EHR, deliver telehealth services, orders labs, send/receive emails, and complete medication refill requests/prior authorizations
  • Ability to handle sensitive information discreetly to maintain confidentiality
  • Proficient time management, organization, and prioritization skills
  • Demonstrated knowledge of HIPAA Confidentiality and Privacy Policies
  • Competent, self-motivated, and able to work independently with minimal supervision
    
  • Ability to work collaboratively with both senior clinical and non-clinical staff
  • Must be licensed as a Psychiatric Mental Health Nurse Practitioner (PMHNP) or a Doctor of Medicine with a specialization in psychiatry and required state license(s)
  • Two-plus years of post-PMHNP licensure experience required
  • At least one year of independent practice preferred

• 1099 Contractor, Flexible Hours

• Typical earnings for prescribers in our network range between $155K-$250K per year.

Link to job

Online Chat Advisor

Virtual Req #1767 Wednesday, March 6, 2024

DeVry University strives to close our society’s opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.

When you apply for a DeVry University career, you become part of an institution that dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today’s learners.

Opportunity:

The primary purpose of this position is to service online chat-generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the DeVry University catalog. Route chats that require additional expertise to the appropriate resource promptly and efficiently.

Responsibilities:

• Online chat advisor handles chat conversations with prospective students, answering front-line admissions questions, providing pertinent and responsive feedback while representing all client partners' unique brands and business needs. 

• Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the University (Included but not limited to Admissions and Student Central)

• Routes detailed chat inquiries to appropriate department personnel with special consideration for Student Finance questions to ensure best-in-class student service. 

• Handles chat conversations with continuing students, answering general student questions regarding registration, academics, classes, and University catalog material, providing pertinent and responsive feedback.

• Dispositioning inquires in SFDC.

• Generating and documenting qualified inquiries and reassign to appropriate recipients. 

  Must be able to work either of the following 40-hour schedules (Flexibility to work either schedule is preferred):

1. 12:00pm to 8:00pm Tuesday through Friday and 9:00am to 6:00pm Saturday 
   12:00pm to 8:00pm Monday through Thursday and 9:00am to 6:00pm Sunday

Qualifications:

• Bachelor's preferred, not required. 

• 1-2 years admissions, student services experience with familiarity with institution catalog.

• Subject matter expert in front-line admissions policies. 

• Ability to multi-task several online chats at the same time, and typing skills.

• Ability to communicate in a concise and friendly manner via non-verbal sources.

DeVry University offers competitive wages and benefit options, including:

• 401(k) and Roth Plan w/match
• Medical, Dental and Vision Coverage
• Paid Parental Leave
• Health Advocacy Service
• Family and Domestic Partner Coverage
• Tax Savings Account (FSA and HSA)
• Short-Term/Long-Term Disability Coverage
• Life, Accident, AD&D, Critical Illness Insurance
• Fertility Coverage
• Wellness Programs
• Volunteer Time Off
• Remote and Flex Work Options
• Technology Stipend
• Paid Tuition Program
• Auto/Homeowners, Pet and Legal Insurance
• Exclusive Discount Programs
• Adoption Assistance 
• Career Development Programs
• Mental Health Care Programs
• Family Care Services
• 2nd.MD, a virtual expert medical consultation service

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Patient Quality Surveys - Work From Home

Work from Home, Remote, Virtual · Customer Service

EngageCX is a virtual call center offering those dedicated to working from home options since 2009 (formerly ViaSource Source Solutions)

Once you have applied, complete the interview process. We will be in touch pending a review of your submissions.  

______________________________

Survey patients professionally to collect feedback from their recent medical experience to improve the healthcare system. This contract has various projects and is busy. 

We are accepting applications for the upcoming Spring Season!  

This project works Monday through Friday, with no weekends or Holidays!

We offer the following hours:

AM Part-time 6 AM - 11:30 AM Pacific - 27.50 hours weekly.

Full-time 6:00 AM - 2:30 PM Pacific - 40 hours weekly.

Full-time 7:00 AM - 3:30 PM Pacific - 40 hours weekly.

Additionally, we offer monthly attendance bonuses for those who maintain their contracted hours throughout the project!

$13.00 per hour - Weekly direct deposits once set up in payroll.

$14.00 per hour - If you are Bilingual in English and Spanish

______________________________

• Previous survey experience preferred.
• Friendly and professional with a clear, concise speaking voice and proper use of the English language.
• Excellent communication and call control to remain on standardized script while offering quality customer service.
• Distraction-free, secure, and quiet place to work.
• Knowledge of Windows applications, email communication, and typing skills is essential. 
• Comfortable managing multiple applications simultaneously.
• Pass a complete Felony and HIPPA background check. (This is at no cost to the applicant and does not include a credit check)

Please check your email and spam filters following the placement of your application. Our interview process is self-paced, and you will immediately receive detailed instructions on how to complete the steps. We do not require a webcam, nor are you required to be on camera at any time during the interview process.

• Desktop PC or Laptop. (Sorry, Macs, Chromebooks, and tablets are prohibited)
• Windows 10 or 11 
• Minimum 4.0 GB of Available RAM
• Dual ear USB headset with noise-canceling microphone. 
• Must be hardwired to your internet using an Ethernet cord. Use of wireless, Satellite connections or VPN's is prohibited.
• Minimum 25 Mbps download, 10 Mbps upload, and a ping of 10 or less with 99% uptime. 
• Laptop users must have and use an external mouse.

AL, AR, FL, GA, IA, IN, KS, KY, LA, MI, MO, MS, NC, NE, NV, OH, OK, PA, SC, TN, TX, WV.

Applicants must provide photo identification and a valid utility bill to verify residency.

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"Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $0 - $0."

Work location: Milan with remote work possibility

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Link to job: https://careers.dxc.com/global/en/job/51504913/Frontend-Technical-Analyst