sooo I work at Dave & Buster’s. been here since september of last year, working in the winners circle. and i have to say i’ve seen some shit!

recently i caught a kid stealing. he turned out to have a lot more than i thought.

i clocked in at 4:30 and said hello to my coworker nadia, behind the counter. immediately after i started restocking some prizes up on the top shelf. i saw a kid - looked to be about 14 - walking around with a brookestone foot massager. the moment i turned around and then back around he was gone. i asked nadia if she sold it to him and she said she did not. she asked our other coworker tim, if he did - and he didn’t. nadia asks if i we should get a manager and i told her i was unsure. UNTIL we saw him walk out with another item! i followed him out of the store and all the way to his table (which maybe i shouldn’t have but i was under the impression - JUSTIFIABLY- that he’d taken something expensive from the store). when i reach his table i said “excuse me. you took that item out of the store without paying for it.” he replies to me with “oh i was just showing it to my grandma to see if i should get it” …. okay kid. i didn’t believe him obviously. i said “well you can’t leave the store without paying for it first.” i followed him back to the store and he returned it to nadia. now that i KNEW that he’d most likely been stealing i had to get my manager. this is protocol. my manager looks at the cameras and returns. apparently the kid had stolen a mini fridge, two massage guns, as well as the foot massager and the attempt at the microphone he took back to his table. he told me that he would just wait for us to turn around or get busy with other guests and just slip out. he spoke to the kids mom and she said “my son did not steal!” basically denying everything. and the kid claimed he thought he was using “self check out” which in reality he was just scanning his power card on the reader in the store. which is COMPLETE BS BTW 😭😭. if your balance stays the same after each “purchase” then why would you think you were actually buying anything? and why do you think two girls are standing behind the counter with REGISTERS?? anyway he comes back with all the items and doesn’t even apologize or anything. his mom didn’t say anything either. but he didn’t look embarrassed or anything which tells me he probably does this often. why do parents let there kids do whatever 😭😭??

are there any other employees that’s have to deal with this??