Hi so I out in for rent assistance last year and got nothing but I wasn’t entitled when I am very clearly entitled. I re did it cause my property manger advices me that too. Yesterday I logged in and it said it was approved and I was getting back payed I was so happy cause it means my kids and I wouldn’t have to move. This morning I have woken up and checked and it’s disappeared and now saying I have no payments due for 28 days. I have had my family tax lowered to $32 a fortnight untill I do my tax but just wondering why it would show then disappeared. Any advice would be appreciated