Nowadays we're seeing that more and more digital ccgs either struggle or enter maintenance mode. But even if ccg is in maintenance mode, you usually have no troubles finding an opponent, online is healthy, the developer is at least sporadically updating the game.
Meanwhile, Artifact just crashed like a meteor, burned to the ground and was completely abandoned by devs and forgotten.
None of the game's qualities are objectively bad, even if the game is not good enough, so surely there must be another reason for this utter failure?